Urgent Care and Walk-in Clinic Reviews

AFC Urgent Care Provides 5 Star Doctor and Medical Service Ratings

“Great staff! Would recommend to anyone!” Forrest H. | Fountain City

“My nurse Cassie is as so nice – friendly. Jess, the NP is the absolute best.” Christopher K. | Cleveland

“I loved how someone from the office called a couple days after our doctor visit to check on my son and see if he was doing better. Made me feel like they cared about him.” Jodie M. | Ooltewah

“My sons Dr. was booked the other day and I had to get my son in somewhere ASAP, but didn’t want to take him to the ER. I’m really glad I made the decision I did. We got well took care of, and was only there for not even 30 minutes. What really surprised me, was that I got a call from the Dr. himself asking how my son was. Never has that happened before! Thank you all for your great and fast service!” Nicole R. | Fountain City

“Very professional and knowledgeable” Margie W. | Chattanooga

“Well cared for! Staff was very professional.” Steve T. | Fountain City

“I recommend urgent care to anyone that says they are sick and might need to go to a doctor. I have nothing but positive experiences when I have been to urgent or taken my son.” Patricia S. | Hixson

“The staff was great. Dr. Alan was very friendly and helpful and recognized me from the last visit. The follow up call was great. Thank you for the great bedside manner.” Kim P. | Hixson

“The follow up call two days later was so unexpected but very appreciated!” Christina K. | Fountain City

“The NP (Johnny) and the MD were fantastic! I was seen very quickly and the NP’s concern for my diagnosis prompted me to go to the ER that afternoon. Because of his advice, I was only in the hospital 4 days. It could’ve been so much worse if I had waited! Great staff!!!” Abbie S. | Fountain City

 “Excellent facility, staff, and overall care!” Judy E. | Chattanooga

“Will use again. Very helpful and kind. Thanks for the care.” Cynthia J. | Ooltewah

 “I was vacationing from IL when I got sick. This office was the best care I have ever received. The staff was so amazing and friendly and Dr. S was engaging and fun to talk to. I felt very comfortable and the staff made sure of getting me better quick!” Courtney J. | Sevierville

“As you can see by my previous answers, the Urgent Care Clinic here in Knoxville is the very best!! Professional, friendly, very knowledgeable, thorough and obviously a very caring staff. We have been to the clinic three times within the past 6 months and definitely grateful for the staff and the convenience of seeing doctors without going through hours spent in an ER room at a local hospital. This is the second time we have seen Dr. Congress and oh my, she is wonderful! Do not recall the name of the doctor that treated the cut on my husband’s scalp but he too was very good along with the various nurses that we had on all three visits. Would give them as many stars as possible.”  Sharon H. | Knoxville

“The Dr. and nurses made a very uncomfortable visit comfortable and were so nice and helpful. Would come back in a heartbeat.” Erica J. | Chattanooga

“The wait time is always very minimal. I always am treated well. The medical doctors there are great and respectful. Well pleased.” Matthew S. | Knoxville

“Wait time was minimal and everyone was extremely kind at the end of a soggy and I am sure busy day. Best experience I have had at a doctor’s office in a long time. I will definitely recommend them.” Leslie K. | Hixson

“Jillian Yeager was amazing! She listened intently and she displayed sincere empathy, which is so important when someone isn’t feeling well. I came home and immediately told my family about the great experience I had at your clinic. Thank you, Jillian, for your thorough service and for your compassionate understanding of my needs. You are a godsend. I will definitely visit your clinic again, should the need arise. Thank you so much!” Franklin J. | Chattanooga

“Everyone was very welcoming and inviting. My boss has recommend it to me and it is now my go-to for walk in appointments!” Sierra L. | Fountain City   

“I really appreciate that you were open late. I had to come after work.” Bridget C. | Knoxville

“I was visiting from out of town and it’s a scary thing to not feel well and be far away from your drs. I waited maybe 5 minutes, the front desk was quick and thorough, Amy my nurse was amazing and immediately I knew I would be well taken care of. I left within maybe 20-30 minutes and felt so relieved.” Aletha C. | Knoxville

“I was certainly impressed with this Urgent Care facility! The employees were very professional, but also friendly, and helpful! I have been to several other medical facilities in this area, but never one that impressed me like this one! The place was spotless, did not have to wait very long and the doctor was, super! We have several other quick care places, but believe me, some of them are filthy! I do not understand how they pass JCAH inspections! There are a couple here that I will never go into again! It is so nice to have a clean place that you go into and receive such good service and have professional employees! I have recommended AFC Quick Care to several people and will continue to do so! Thank you so much for your nice Doctors and your great employees! And last, but certainly not least, thank you for making this clean facility convenient for us!” Carolyn W. | Hixson

“The people there were awesome. Very friendly and comforting.” Jeff H. | Sevierville

“Always happy with the staff at this location!” Melissa C. | Ooltewah

“Great Experience! Will definitely be coming back!” Jonathan R. | Knoxville

“I loved my experience here. My first time here was great even though I was nervous because I am new to Knoxville. They even called me to check and see if I was feeling better.” Hannah S. | Knoxville

“This was my first visit to this office. I was happy with how quickly I was seen and how the nurse and Dr. were caring and thorough. The front desk staff was also very kind and sensitive to wait times. I will definitely return to this location.” Jody G. | Fountain City

“The practice is consistently excellent.” Clark B. | Fountain City

“Very nice and thorough place to get quick service and results. The doctor and facilities are quite classy. Thanks.” David W. | Hixson

“When my husband and I visited the office the staff was very warm and welcoming, the waiting room and exam room were very clean and neat. We were treated great and the doctor was very friendly as well. He talked to us and made us feel comfortable. He spent enough time to ask questions and also any of ours. The whole experience was exceptional. I would definitely recommend them. In fact I told my son about it when I talked to him and told him he should try them. I have no suggestions how to improve our experience because I could not think of anything that needed changing. I will be going back next time one of us needs to see a doctor. They were wonderful!” Pat D. | Sevierville

“This is a beautiful facility with very professional people. I’ve recommended this facility to many people.” Sylvia P. | Fountain City

“I checked in with N/V/D and was brought back immediately due to the most extreme clinical presentation. The nurse did not hesitate and treated me immediately due to the severity. The nurses and the doctor were professional and compassionate and I am grateful for the care I received. As a ER/ Trauma nurse of 28 years at a local hospital in Knoxville I can say that this facility and the employees are a prime example of high quality healthcare. Thank you for all you do!” Angie F. | Knoxville

“I have never seen a group of peoples help me the way this group did, thanks” Thomas M. | Ooltewah

“Everyone was real nice and made my granddaughter feel at ease and explained everything to her.” Dorothy T. | Fountain City

“I was the last patient of the day, but at no point during my visit did I feel rushed or that any one was in a hurry to leave. Everyone was very kind.”  Pat M. | Knoxville

“Very pleasant staff and helpful doctor. I am thankful the center is close.” Joanne P. | Hixson

“Very friendly people awesome care center.” Tony S. | Sevierville

“All of the staff was very respectful and responsive, they seemed to genuinely care about me and my well-being. My mother and I were very pleased.” Kellyn H. | Knoxville

“I’m from Oklahoma we were on vacation and I was getting sick the staff and the doctor we awesome! I told all my family and friends if they go there for vacation and start getting sick. This was the place to go. Thank you so much for saving my vacation!!” Audrey M. | Sevierville

“I have used this location twice now and have been very satisfied with the treatment and care. Everyone I came in contact with were very nice and caring. I will use again.” Laura C. | Ooltewah

“I like coming to this clinic. They are always helpful and do things in a good timely manner.” Karen A. | Chattanooga

“This was my first visit to AFC and it was a very positive experience from the front desk to the medical staff. Dr. Von Gremp took the time to thoroughly explain my diagnosis and treatment plan.” Charlotte D. | Hixson

“Every time I’ve gone and seen Dr. Cash she has always helped me and I wish she was my general practitioner. The last two times I’ve drawn saw Dr. McMichen And he did a fine job.” Lee H. | Ooltewah

“Dr. Rhea was INCREDIBLE!! I had a 2nd degree burn and was treated so warm and friendly. After moving to the county only 3 days prior, I was very apprehensive on going to the ER or an urgent care clinic. However, when I was treated, and so wonderfully, and being given home instructions, I was not only pleased, but felt like I had received great treatment.” Dara J. | Fountain City

“The front desk staff, nurse, and doctor were all extremely patient and caring towards my daughter. Shortly after we arrived someone brought out an ice pack for her without me even having to ask. They all expressed concern over her crying and expressed sympathy instead of irritation. I was very impressed with how promptly and efficiently we were taken care of and how short the wait time was between each step. Even on our way out the front desk staff asked how she was and said they hoped her finger felt better soon. I’ve already recommended this office location to five of my friends. I was very impressed, felt pleased with the efforts made in care, and thoughtfulness expressed by each individual we came in contact with. Thank you so much for making an unpleasant scenario as pleasant as it could be.” Cherith A. | Chattanooga

“Everyone was very positive, made me feel comfortable. Care was complete and I was really encouraged when I left. The wait time was relatively short. Considering my visit was related to a fall, the outcome was better than I expected. The doctor’s thorough exam, with x-ray, sure made me feel better.” Sam S. | Fountain City

“I’ve been to this clinic several times over the past 3 or 4 years and have always been extremely satisfied with the care I received. Whenever my doctor isn’t available (weekend, holiday) it is very comforting to know your clinic is there and will provide excellent care.” Pamela E. | Chattanooga

“They were very professional and understanding.” Tatia R. | Chattanooga

“Chad was super nice! Made me feel comfortable right off the bat!” Alicia C. | Hixson

“2nd time there. Very professional and friendly.” Guido N. | Fountain City

“My first visit to urgent care were exceeded in every way, wouldn’t change a thing.” Troy L. | Fountain City

“Just an overall great experience! As a former medical professional myself I appreciate a great staff!” Roger F. | Sevierville

“I was VERY happy with this facility. I got in to see the medical staff promptly and found them very efficient. Got the same or maybe better care there than I would have gotten if I had gone to the ER. Got in, got out, and had same tests and treatments I would have gotten at the ER. If I had gone to the ER I would have been there for hours.” Carlton H. | Ooltewah

“Great staff from the moment we arrived until we left. Very informative and easy to be seen in such a short time!!” Kathy R. | Ooltewah

“Dr. Cash took excellent care of me and when I needed a follow up her care and concern is the reason I will return in the future.” John S. | Ooltewah

“The NP was fantastic. She even called me after my appointment to make sure I was doing well. 5 Star Service. You are now my go to for doctor’s visits. Thanks.” Tim M. | Sevierville

“Thank you Johnny and, Dr. David for taking such wonderful care of our little one. Special thanks for calming us first time parents and assuring us our little one was going to be fine.” Allen M. | Fountain City

“Very pleased with how clean and bright the office and patient area was. A very warm and inviting environment, staff was pleasant to deal with as well.” Debbie C. | Fountain City

“Amazing people!!!! Very friendly and helpful!! Keep up the good work!! The lady at the front desk went above and beyond to help us!!!!! She is the greatest!!!” Amanda W. | Fountain City

“Your staff was the nicest I’ve been to I would definitely recommend y’all.” William E. | Hixson

“The doctor and nurses were amazing! They were so friendly and spent a lot of time with us. My baby is 6 months old and she absolutely loved the staff.” Nazish M. | Fountain City

“You were all terrific! The office staff was courteous, kind and professional. The medical staff was outstanding and very smart! Even the x-ray technician knew her craft to a very impressive degree. I was very impressed with everyone. And the Doc was great too! One never really knows what to expect from a clinic whereby you don’t know anyone and have never been there before.” Kathleen P. | Fountain City

“Keep up the great work. Thanks” Maurice C. | Fountain City

“Dr. Congress and the rest of the staff were friendly, competent and professional. I very highly recommend this facility.” Janes R. | Knoxville

“We were taken care of fast the wait was not long. Everyone was friendly and the Dr. was great.” Carl D. | Fountain City

“I got in and out in no time. Everyone was polite and quite helpful.” Christine W. | Chattanooga

“Glad this office is nearby my Dr. had no openings and my son needed to be seen they were very friendly and concerned great service thank you.” Donna R. | Sevierville

“I would definitely recommend to others and I will certainly go back again. Thanks!” W. S. | Fountain City

“Appreciate the follow up care.” Patricia B. | Knoxville

“Great place and amazing people! Highly recommend!” Keri T. | Sevierville

“Everyone was polite and the office was clean, the doctor was great explaining and resolving my issue.” Paul M. | Hixson

“This was the first time I had visited a quick care in a long time. I could not get into my regular doctor in a timely manner. I was glad I came even though I did not have to have any x-rays, tests or blood-work. The doctor explained in detail why I was having so much pain and gave me things to watch for if things got worse. This put me at ease since my situation was very painful. I would come again if needed. The doctor listened to all my questions and seemed very concerned for me. I would highly recommend this place to anyone.” Janice H. | Ooltewah

“Very impressed with all of the staff there. They were friendly and respectful.” Elizabeth H. | Sevierville

“I was very pleased. If ever I, or my family, am sick when in your area I will certainly return!” Janelle T. | Sevierville

“Excellent Staff, wonderful visit! Everyone was positive and eager to assist. Overall visit extremely pleasant!” Brian B. | Fountain City

“I came in with a severe allergic reaction and I was taken straight back and given great care.” Chelsie M. | Fountain City

“Dr. Johnny Rivers was amazing, I wish he was my primary care physician. He listened to and I felt like he truly cared. I hope he will remain at this location. Thank you!” Marilyn M. | Fountain City

“This was my second visit to this clinic and I am so impressed. Both visits have been great in all aspects. I have recommended this Clinic to friends & family (I know of at least 1 has been there) and will continue to do so. Thank you for the great care at the Sevierville AFC Clinic!!!!” Janice C. | Sevierville

“This is my first go to place when I am sick. It is always clean. I am greeted warmly by the front office staff. The nurses are kind and listen to all of my complaints. I have seen a couple of different doctors, but each has seemed knowledgeable and concerned for my well-being.” Amy H. | Sevierville

“I was on vacation and ended up at Urgent Care and I was SO pleased with the staff there – they were so nice and helpful and especially the nurses were so sweet and took great care of me. So thankful for people like you that actually care – the urgent cares near my town couldn’t hold a candle to you guys. Wow. Amazing. Thank you!” Jen S. | Sevierville

“Dr. Rhea was amazing. The most impressive thing is that he took the time to listen to my seven year old daughter and spoke to her directly about how she felt. His bed side manner was some of the best I have ever seen. Especially with my kids.” Benjamin S. | Fountain City

“Definitely coming here again if the need arises. Fast, efficient and professional. Can’t be more satisfied. Thank you AFC!” Inna S. | Ooltewah

“None. This team is always awesome & professional. Doctors are beyond understanding, listen and explain. Being a RN this is so important to me.” Jennifer E. |Ooltewah

“It was my first visit there with my daughter. Everyone was very cordial and treated my daughter well. I would visit again if the need arises. Thanks.” Debbie W. | Ooltewah

“Wouldn’t go anywhere else!” Jennifer R. | Fountain City

“I was very pleased with the service I received. I drove from Jefferson City to be seen and was pleasantly surprised at how quick the check-in was, especially as a new patient, and the friendliness of the staff. I had previously been seen in Smyrna and Chattanooga so was familiar with AFC. I will definitely return, though not too soon.” Patrick R. | Fountain City

“This was the best medical facility (appearance, friendliness and quick) that I have ever visited. Great job!!” Suzanne B. | Sevierville

“The whole staff was warm and caring as well as professional. They treated me as if I were a part of their own family, with kindness and love. Thank you all for your help and care.” Cheryl B. | Fountain City

“Most friendly urgent care facility that I have been in. Great staff.” John G. | Ooltewah

“Every aspect was very good. If need be, I will return and tell my daughter about my good experience.” Judy M. | Ooltewah

“I have been there several times and I have recommended this office to many friends, family, and co-workers. Always a pleasant and professional experience! Will be back.” Steven G. | Chattanooga

“Love this AFC greatest workers and sweetest Dr.’s” Sara H. | Ooltewah

“I was very impressed with the level of services I received. The one thing that impressed me the most was the call back three days later to see how I was doing. Amazing keep up the excellent work and most of all thanks.” Sonja S. | Knoxville

“I wish every medical facility was this pleasant. The office was so clean and the staff rates a 10. Dr and assistant were so helpful.” Molly W. |Knoxville

“Cassie P is always awesome when my family comes in. She gives the best I injections they never hurt !!” Rebecca B. | Cleveland

“It was a very quick process which is rare for a doctor’s office. Everyone was nice and friendly. I was overall very satisfied.” Briana C. | Fountain City

“Dr. Ballard was great! I appreciated her being attentive to my needs.” Sarah B. | Chattanooga

“I have always received excellent care here and I appreciate each of you very much.” Jeanette W. | Chattanooga

“Thanks so much for being open on Sundays Saved the Day once again” Anna T. | Fountain City

“Great visit and beautiful location/office. Thank you for your care.” Jess M. | Fountain City

“I always will come to this one if or when I get sick. I like the doctor and everything about it.” Karen D. | Ooltewah

“Wouldn’t go to another Urgent Care. All aspects of visit and facility were way beyond expectations. Thanks to all of you!” Carlene W. | Sevierville

“We felt so cared for. The doctors nurses X-ray and desk staff was great. We were out of town and we were a little hesitant not knowing the area. If we lived here we would be using this again for sure. Thank you.” Paula K. | Fountain City

The person at the front desk was very helpful when there was a question about my Medicare. Her kindness and understanding was very much appreciated. The medical staff was also very through, they asked good questions, and they listened carefully. I never felt rushed and there seemed like a bit of time for casual conversation as well. I felt well cared for. I also appreciated the checkout sheet with my vitals included as well as written instructions for treatment. It was a very positive experience over all.” Julie W. | Fountain City

“Just a few miles from home and I am glad we have a great place like this when needed. Fast services every time I went. Good job.” Daniel P. | Chattanooga

“Wonderful care and clean. Up to date equipment. X-ray tech was wonderful and on time. Everything was excellent and staff was warm and welcoming. I will go back. Top rate services.” Diane D. | Knoxville

“I was in and out in under an hour, this has not been my experience in other urgent care facilities. I wouldn’t change a thing about this facility. Wonderful and intelligent service!” Andrew G. | Chattanooga

“Everyone was friendly and knowledgeable of my condition and made me feel at ease.” Benny B. | Sevierville

“My nurse was so nice and professional. His name was Chad. I had to get a shot and I barely felt it. The entire staff was friendly and facility is very clean. I liked the TV in the waiting room on HGTV. Even though I was in and out in an hour, it helps pass the time while you wait. I will go back there again instead of my primary care when possible.” Rhonda M. | Hixson

“I really liked the doctor I saw. I think her name was Brittany Congress. I was upset due to the pain I was in, and she made me feel better just by her demeanor. She seemed friendly and caring. This may seem like a small thing, but I’ve seen other doctors that made me feel nervous or unimportant. She was different. Thank you. The girl at the front desk and the other person were just as nice.” Jennifer M. | Knoxville

“Thank you for being so convenient and I have never had to wait a long time to see Dr.” Neana M. | Hixson

“I was very impressed with the staff and doctor. I was very impressed with how thorough they were and they have even called back to check on me.” Gail M. | Ooltewah

“Top notch facility and staff.” Bradley F. | Chattanooga

“Everybody was very nice and professional. Facility is very clean and inviting.” Eric W. | Sevierville

“I will definitely recommend this clinic. All staff was very professional and I felt safe and that my injury would be taken care of.. After my follow up visit with an orthopedic surgeon, I didn’t have to pay any fees to them because the doctor at AFC splinted me so well nothing had to be changed (for a while). GOOD JOB DOCTOR !” Elizabeth B. | Knoxville

“Brought my daughter’s in and the staff was better with them than their regular pediatrician!” Kimberly F. | Sevierville

“My visit was absolutely wonderful in and out in no time at all. Wonderful staff from the sweet blonde receptionist to the doctor I was seen by. Have recommended you to all my friends and family.” Kelly M. | Ooltewah

“The staff was super nice and made my daughter feel at ease. The clinic was very clean and inviting. My daughter even commented how nice the place looked.” Cynthia L. | Fountain City

“I was evacuated due to a hurricane my medications were out and the doctor gave me a week supply. I am so grateful for them. Thank you so much for all your help.” Suzanne S. | Sevierville

“This was a very good experience. After I saw the Dr. and before the nurse came in we my release papers the pharmacy had already texted me that my meds was ready. Never had that happen before. I was very pleased.” Gene G. | Chattanooga

“Everyone was just amazing as always!! I am so glad there is a place close by that I am able to take my children to when I can’t get them to their regular doctor.” Melissa S. | Hixson

“Very nice staff from front desk to nurse and doctor! I have never been to an urgent care before this but will definitely choose it over an ER the next time!” Lena M. | Fountain City

“The doctor was truly excellent. Her professionalism and courteous, friendly personality was obvious when she walked through the room door and during the full experience. Thank you.” David D. | Chattanooga

“This is the best urgent care I have ever utilized. The staff is perfect and wonderful – so so kind! I am a nurse and have spent many years as an ED nurse – these are people I would love to work with. I have been here twice, once as a patient and once as a family member. This facility and staff is always consistently friendly, professional, and timely.” Kristin G. | Sevierville

“Love the ease of visiting a place close to home, little wait time and professional caregivers!” Barbara B. | Knoxville

“The doctor and all the staff are amazing. They are so warm and make you feel comfortable. I would recommend this place to anyone. It’s the only place I will take myself and my son. Wonderful people!!” Janet R. | Knoxville

“Quick in and quick out which is kind considering I was sick. All the staff were friendly, helpful. The doctor explained my illness concisely and recommended over the counter meds instead of expensive prescription drugs.” Stephen B. | Knoxville

“Staff and facility was above and beyond expectations, even on my Sunday visit. Wouldn’t change a thing.” Carlene W. | Sevierville

“Very nice and clean facility. Outstanding staff very professional and courteous.” Paul M. | Sevierville

“I had a great experience, I actually told my husband that I would love for this to be my primary care location, if it were possible.” Latonya H. | Chattanooga

“It was great! Quick and easy! I love AFC and will forever continue to go there for any medical assistance within their means!! Thanks again” Tyrell J. | Knoxville

“I have a great experience at this Urgent Care, they were very inviting, friendly, nice and informative. Thank you.” Carol B. | Chattanooga

“Very fortunate to have an AFC in our community. We were impressed with all personnel interactions. And enjoyed the quick assessment and treatment. Can’t think of any change needed. Thank you for the opportunity to express our appreciation.” Gayle D. | Fountain City

“I love this place and recommend it to all my friends. The best part is getting in and out quickly.” Patsy W. | Hixson

“Everyone made me feel at ease. Friendly caring people. Would definitely use AFC again and recommend to friends!” Betty R. | Fountain City

“We have an urgent care facility closer to our house, but I prefer to make the 10 minute extra drive time to go to AFC Urgent Care in Hixson. I always feel like AFC is thorough, and attentive to my needs/concerns. Two thumbs up!” Kelly C.| Hixson

“Great place to have available to me. I’d recommend it to anyone.” Charlotte M. | Hixson

“Wish all my doctor’s visits went as well as my visit there did.” Donna K. | Hixson

“It was a pleasure to see this clinic. Visited twice and both times he gave me the right prescription and I feel 110% better.” Carlo M. | Sevierville

“The best walk in clinic experience I have ever had. Very impressed.” Madi A. | Knoxville

“This was my first time using the AFC urgent care services and I was extremely happy with all aspects of my visit and me and my family will definitely be utilizing this location at Ooltewah, TN. The staff and Doctor was very customer service focused and very friendly and made me feel welcomed. Thanks for great service!” Ramona M. | Ooltewah

“Always pleased with service and quick evaluation and treatment.” Linda Q. | Cleveland

“On a holiday weekend, I was appreciative of the service I received. I was also very surprised to receive a follow-up call. Certainly felt like the team cared.” Michelle Y. | Ooltewah

“I have a real fear of doctors and they could not have been more pleasant or helpful.” Cary D. | Knoxville

“I came there because my son was bitten by my dog. We went to the minute clinic first and they wouldn’t treat my son. So we went there. Everyone was super nice and friendly. They have a very caring staff. If anything arises again and we are in need of care, we will go back there.” Tiffany L. | Fountain City

“This visit was just a sports physical and was quick in and out, and each time we’ve used this office, it’s always excellent service, and friendly, helpful staff.” Jennifer J. | Hixson

“I was well pleased of the quick response and helpfulness. They were professional and kind and understanding.” Guy T. | Hixson

“The female doctor was very sweet and caring. She acted accordingly to what my need was at the time.” Karen F. | Fountain City

“Everyone was professional. Extremely nice, informative and helpful. I was given directions to the nearest Walgreens. I was from out of town. Would highly recommend to anyone needing medical treatment. I’m a RN, did not tell the staff this information. I could not be more pleased with the care my daughter received from the front desk receptionist, nurse and the physician!!! Excellent care!!!” Shea A. | Sevierville

“This turned out to be a very nice place! Smart doctor, good approach to treatment, just really great! And I am usually very critical of medical care settings- spent thirty years working in healthcare quality assurance. This place earned a good score with me!” Pam D. | Knoxville

“AFC is awesome! I love all the people there. The staff rock and you can tell they love what they are doing!” Jonathan P. | Cleveland

“My visits have been reasonably quick and satisfying, convenient and accessible in times of need when I’m faced with an emergency outside of my primary care physicians’ office hours.” James C. | Chattanooga

“I have visited this facility in the past and would recommend it to anyone needing immediate care. All staff were friendly and cared that my medical issues were taken care of to the best of their abilities.” Patsy D. | Sevierville

“I have been there 3 times and everyone has always been nice and caring.” Mazie F. | Fountain City

“I love Dr. Congress! She is so sweet, thorough, and knowledgeable! If I could make her my PCP, I would do it in a heartbeat! I don’t have any suggestions, BC everyone was so nice, the facility was extra clean, and everything was explained to me in the right form! I love the facility that o go to when I’m in need of quick assistance! Thanks so much for taking care of me!” Amanda L. | Knoxville

“Love AFC. Very professional staff!” Denise H. | Cleveland

“Dr. Congress is great. She actually listened and asked questions before making a diagnosis. Very highly recommend her.” Jim R. | Knoxville

“You all were terrific. We have lived overseas for many years. Since returning to the States last year, this is the first time I have had to use a medical facility.” Mary M. | Cleveland

“The front desk was very welcoming, the nursing staff was great, and Dr Alan was very thorough and gave my son the best care. He is an amazing physician. Great experience. I will definitely return to the Hixson facility when I ever need them.” Kristy V. | Hixson

“My wait was less than 15 minutes, front office, nurse and doctor were very helpful.” Donald P. | Cleveland

“Remarkable staff and great team work. The doctors are very polite. I have recommended people to go here!!” Tammy B. | Fountain City

“Quick, professional atmosphere. Short wait, rapid diagnosis.” Amy P. | Cleveland

“Far superior to an ER experience – my compliments to the doctor and staff!” Robert D. | Ooltewah

“They were very kind and loving with my 2 year old!” Lindsay S. | Sevierville

“I visited the Sevierville site and the staff was very professional and courteous. Everyone including the physician made me feel well cared for and comfortable, as if I was part of the family. Definitely will use and recommend this particular facility in the future. Thank you!” Michelle F. | Sevierville

“Excellent staff. Very little wait time. In and out in a timely manner but with good care and efficiency. Great experience.” Deanna B. | Cleveland

“All the staff was super friendly, very helpful, and helped me feel comfortable in my reasoning for coming in that day to get checked over. I would (and have) recommended AFC to friends and family in the past and will continue to do so!” Barrett K. | Knoxville

“My stubborn husband waited until almost closing time to give in and go in to the clinic. He was having severe abdominal pain and was in pretty bad shape. The entire staff welcomed us in and never hesitated when they had to stay an hour past closing time to get him taken care of. Dr. Myers took time and asked lots of questions, She took x-rays and they showed a blockage and she sent him immediately to the ER. She called ahead and had them waiting for us. We didn’t have to wait and they knew exactly what was going on. Later that night he had surgery and is now recovering and I’m sure will be fine in a few days. I honestly never expected #1 that surgery was going to be happening but also that that a walk in clinic would set everything in motion. Thank you so much Dr. Myers and staff for everything you did for us.” Lisa G. | Cleveland

“I have never been treated so respectfully in a medical office before and was shocked at how kind and professional the staff and doctor were.” Cara S. | Knoxville

“Such a friendly place to be sick. Staff and Dr. spot on. Thank you for making me feel some better.” Dianne N. | Sevierville

“Great staff all around. Would recommend highly.” Sandra F. | Chattanooga

“Coming into town from Maryland it was great to find a place that I could go have my finger fixed without a lot of hassle and without emptying my bank account I have CIGNA and it was really great I am really pleased.” LaVon S. | Chattanooga

“Dr. Clark was friendly and attentive. I was impressed.” Charlie C. | Knoxville

“I’m glad you asked for this survey because I wanted to say how well I was treated. Dr. Clark and the rest of the staff were wonderful from the moment I walked in to when I left. Dr. Clark was so clear and reassuring at the same time — I left feeling a different person than when I came in. Many thanks to all of them!” Nancy M. | Knoxville

“The office was fast and efficient. They helped me in, I’d broken my foot and the nurses were very pleasant. The whole experience was quite positive, considering I had a broken foot. Thanks!” Sandy S. | Sevierville

“I am a nurse, who recently visited for a chest injury I sustained. I wanted a chest x-ray to rule out a fracture. As a nurse I have the tenancy to expect more from nurses and especially doctors. I don’t tell staff that I’m a nurse in an effort to quickly evaluate the medical staff and hopefully even find ways that I can improve myself. From start to finish, I found all of the staff to be very involved, very concerned, and very attentive to me as a patient. Remember, they did this NOT KNOWING I am a nurse as well. I was so impress with their professionalism and empathy. The doctor was very clear and his instructions were easily understood. The x-ray tech was attentive and made her part of the visit feel comfortable and go smoothly. The nurse attending to me was inquisitive and l asked clear question as well as gave clear, concise answered. The front of office staff made me feel like I was the only customer they were talking care of, even though it was , what I would consider, a busy day. I wish I could personally thank each staff member for elevating the standard of walk in medicine. Good job!!” Christmas M. | Chattanooga

“I always have great care at this facility. It’s nice to know that I can go whenever I can’t be seen by my regular Dr.” Randi P. | Cleveland

“Very great staff and short wait time! Will definitely be back!” Courtney C. | Knoxville

“I was so impressed with my experience that when my son in law came down with the same infection I recommended the Urgent Care in Cleveland to him. He was impressed also. Good job!!! “ Lynn R. | Chattanooga

“The Doctor that attended me was “Outstanding “. Wish more were like him. In fact the Doctors that have attended me at this location were some of the best. Thanks for being there.” William A. | Hixson

“First time visit. I am a local resident and it is very convenient for things I need by a doctor without having to go to the Emergency room. I do know when that is what is needed.” John H. | Sevierville

“My visit was good. I was very sick and I was seen very quickly. I appreciate the attention I was given and the friendliness of everyone. I have and will continue to recommend this to all who need a doctor.” Sharon B. | Hixson

“The front desk was very helpful and quick to get me back to see the Doctor. The Doctor was very friendly and Thorough and prescribed exactly what I needed. I was in and out w/in an hour which was very quick for other Urgent Care’s I have visited in the past. I was very satisfied and will go again and refer others. Shelley D. | Sevierville

“Excellent staff and excellent medical doctor no room for improvement needed.” Bonnie W. | Sevierville

“The staff was very helpful and my daughters were seen in a timely manner for their school well check.” Christy B. | Ooltewah

“I would recommend this facility with highest accolades!!” Angie C. | Knoxville

“Everyone at your facility was professional and super friendly. They made my experience there very pleasant and the time there very short. I was able to go on with my day without any delay. The two girls at the front desk, then Amanda, Kristy and Dr Barnes all were fantastic! Thank you!” Sandy K. | Cleveland

“I absolutely love AFC urgent care. They are nice and quick. They are very friendly and helpful. The place is very clean and smells good. It’s nice and bright and the bathrooms and very clean. I prefer this doctor’s office over my sons pediatrician doctor’s office. I highly recommend this place to everyone!” Erica W. | Cleveland

“Dr. Congress is absolutely wonderful. She is caring, thorough and actively listens to her patients.” Penny S. | Knoxville

“The Dr. I saw was amazing and everyone was so sweet to me and my daughter I had with me.” Jennifer E. | Ooltewah

“Our family has been to this location several times. They are always pleasant and professional. Staff is extremely nice! My 11 yr old daughter needed a sports physical for her first year of middle school softball team. Everyone was wonderful to her and she wasn’t hesitant at all. Love the whole staff here!” Gina L. | Chattanooga

“I love the convenience of the place, also everyone is always very nice and professional. Very tidy place. Dr. McMillan is great!” Terry S. | Ooltewah

“Lila was so nice getting me checked in and assisting with me burned hand. then I had a follow up the next day and Doug took good care of me and my hand.” Janet S. | Fountain City

“Both the Dr. and nurse were very friendly and put me right at ease. I had to take both kids to them at the same time so it was very stressful for me, but they were very understanding. We were out of town visiting family and 3 1/2 hours away from our pediatrician. I’m grateful to have found a place to take my family when we visit pigeon forge.” Lisa A. | Sevierville

“I appreciated the fact that your clinic had an actual MD seeing the patients. The medical assistant was very friendly.” Andrew K. | Ooltewah

“I find Urgent care helpful and convenient. I am able to be seen in a reasonable amount of time and always feel that I have been prescribed the proper solution so that I am feeling better soon. Thanks for your help.” Karen B. | Hixson

“Good experience. Great doctor.” Daniel M. | Knoxville

“I am so thankful for your clinic seems like it is always a weekend when we need a doctor thanks.” Anna Tidmore | Fountain City

“The staff were very polite and friendly! The fast service rocked! We were visiting from out of town when my 7yo became ill with nausea, vomiting, fever and earache. Tammi was so good to us and saw us in a timely manner. Thank you” Tracie K. | Sevierville

“A welcoming staff was so appreciated. Thank you The experience was positive.” Beverly K. | Fountain City

“It was my first time at a AFC urgent care and it was a great experience. Everyone was nice and friendly and had a smile on their face. I will definitely go back if the need occurs. The follow up call was well appreciated too.” Jeff R. | Ooltewah

“Excellent staff, from the office staff to the doctor that checked took care of me!! I was very impressed…THANKS.” Elaine M. | Chattanooga

“This place did fantastic and I am very pleased with the way they treat the patients.” Brandon L. | Chattanooga

“The staff was genuinely caring and concerned about my sick son I brought in while we were there on vacation. They were friendly and thorough, and the office was very clean.” Deanna T. | Sevierville

“My husband and I received excellent diagnosis at our recent visit. Dr. McMichen recommended my husband go directly to the ER for a fib which probably saved his life. Thanks to Dr. McMichen but also to Brittney for her help and thoughtfulness in her follow up calls. Very professional!” Faye G. | Ooltewah

“AFC is wonderful!! It’s my first ‘go to’ place for any ‘ailment’ requiring medical attention!! All of the staff are amazing & knowledgeable & friendly & always eager & so kind to help!!!! I always recommend AFC.” Rhonda P. | Cleveland 

“I was very pleased with my visit they took me back in a timely manner , I didn’t have to wait long for the doctor to come in , she listened , examined , and went to research if there was anything else that would help my healing process . I will visit there again if a need arises , it was much better than sitting in an E.R.” LeDonna Y. | Fountain City

“Keep the staff that you have they are friendly and kind and they know their patience and that’s what I like most.”  Santasha D. | Cleveland

“I was very pleased and was taken care of very quickly. It was a very pleasant experience.” David B. | Ooltewah

“I am so grateful that AFC is in my area of Chattanooga (Hixson). I have loved just walking in after hours of my primary doctor or week-in when they are not opened. Thanks You AFC!” Dianne J. | Hixson

“Everything is great at the office! I like that they make follow up calls to check on their patients.” Alli G. | Chattanooga

“Staff was friendly, helpful, and attentive. I always go to AFC when I can’t get in to see my PCP. I have tried others but was never satisfied. They are the only we walk in clinic I use.” LouAnn B. | Hixson

“Dr. and staff were very friendly and courteous and took care of my issue.” Larry S. | Ooltewah

“Dr. Myers and staff were warm, welcoming, professional, caring and showed concern as I related my issues. They discussed dx, tests and treatment thoroughly.” Pat D. | Cleveland

“This was my first visit to your clinic. I had the best experience with your staff and both Dr Clark and Dr Congress my regular GP was out of the country and I needed help immediately. My whole experience from beginning to end with all of your staff was extraordinary. Compassionate knowledgeable patient with me willing to listen. I could not have asked for a better experience I could will and have already told a few people that I know close to me about how wonderful my experience at your clinic has been. Honestly in the week that I have interacted with your clinic I have gotten the most spectacular care I can’t even remember the last time. I am very grateful for such an confident, capable and competent staff and to tremendous doctors that are available in an emergency situation. I could not be more pleased with the service I have received. Thank you so much for all of your help and attention to my situation. God bless you all.” Melissa T. Knoxville

“I work at an urgent care (laboratory) in Virginia. I was extremely impressed with the facility and staff at the Sevierville urgent care and would highly recommend it. Thanks for the outstanding care!” Carol H. | Sevierville

“My triage nurse, Abby, was amazing. So bright and bubbly with a winning personality.” Saretta G. | Cleveland

“This was my first visit to Urgent Care and I was most impressed with the doctor/nurse practitioner. I would love to have her as my general practice doctor. She was very through. I will continue to use urgent case as needed.” Debbie Q. | Chattanooga

“This visit was so perfect. My daughter got glass stuck in her foot and we came to get it removed. From the time I walked in until we left, everyone we came in contact with was warm, caring, and very knowledgeable. My daughter was so scared and they all cared very much about easing her mind and making sure she was comfortable. That meant so much to me. I also cracked a few jokes to ease her mind and they laughed with us too. I will always visit this urgent care facility because everything was top notch and the people are wonderful!” LaTravia G. | Knoxville

“My experience was great. I appreciate not having to wait all day. Very timely.” Frances S. | Hixson

“I visited while on vacation. The visit was quick with little wait time and they were able to take my out of state insurance. I was able to get my vacation back on track.” Kimberly A. | Sevierville

“My experience was great! The staff was so patient & understanding with my daughter. Thank you for all you did for her!” Tara S. | Sevierville

“Came in feeling pretty bad, but with the nice personalities of the staff, and the help form them made it a better evening.” Christine N. | Fountain City

“Everyone was wonderful , I saw interaction with other patients excellent too. I came in with my service dog and everyone was very nice about a giant great Dane in the office…he’s for mobility and balance and it wasn’t a problem. I will return and recommend.” Cindee S. | Chattanooga

“I was really impressed with this walk in clinic. I did show up at 8:00 on a Sunday morning and I was in and out in about 30 minutes. I was impressed that the doctor prescribed medicine and he gave me generic over the counter medicine that I could get at the pharmacy I was going to get my prescription. I am already feeling much better.” Pamela M. | Knoxville

“Dr. Cash was amazing, she was on it from the get go and listened to my needs. She is one of a kind! I will be back!” Kaitlyn Y. | Ooltewah

“I have always had a very short wait, and everyone is extremely friendly. I have never had a bad experience at this office. And I Thank You all for that.” Mary L. | Sevierville

“Everyone was fantastic. Will definitely go back!” Cariann A. | Knoxville

“The receptionist was kind and welcoming. she explained everything to me.. charges, etc. the nurse, Windy, was fantastic.. thorough, kind, and professional. The doctor, Dr. Congress, was exceptional. She is a gifted doctor and an asset to the clinic. She listened to my thoughts and respected my feelings about treatment. She was wonderful. I left feeling better, just knowing I had received excellent care and that everyone I encountered at the clinic was kind, professional, and helpful. Even though I was quite sick, and had been feeling horrible. I felt better when I left, even though I had not taken my antibiotics yet. EXCELLENT care, I would recommend to anyone. I will go back.” Kathryn F. | Knoxville

“Within a few hours of checking out, I was feeling some relief. I like that I was treated for an infection by antibiotics, but was given a pain reliever that helped that same day. I also appreciate that a culture was done to check that I was on the right meds. It turned out that I needed a different antibiotic and that it was promptly called in for me. I always know that the staff will listen to me and do a good job of treating me.” Damarest J. | Hixson

“I will absolutely come back!! I had the most pleasant experience even with my circumstances! They made me feel really comfortable!” Kim H. | Fountain City

“Dr. Congress is awesome! She didn’t waste any time getting to the root of the issue.” Janis S. | Knoxville

“A very good experience. The facility was clean and the staff was friendly and thorough. I do believe this is the first time I have ever been in and out of such a facility in under an hour.” Phyllis S. | Chattanooga

“I was thoroughly impressed after visiting the AFC Urgent Care in Fountain City twice in a couple days for an illness. The entire staff was warm, compassionate, explained things well, and took all the time I needed to discuss the medical issue at hand. Everything appeared to be clean, well-organized, and procedures were done in a timely manner. After visiting a few other urgent cares in the past with mixed experiences, this was hands down the best one. The nurses, NP, and MD were all very kind, especially while I was feeling so poorly. I will absolutely be recommending this location to friends/family/etc. Thank you!” Nicole S. | Fountain City

“This place is the absolute best and my only recommendation is that it be turned into a pediatric office because the Dr. and nurses were fantastic and this is the ONLY time my child has gone to the doctor and NOT cried. Love this office.” Bridgette C. | Sevierville

“Thank you so much for your help! You made a bad day, a good doctor experience. I was treated and back on my way.” Charleen R. | Ooltewah 

“I appreciate you all being so nice and helpful. The atmosphere is great by all. Thank you for being so thorough. I even appreciate the follow up phone call checking on me.” Cynthia W. | Chattanooga

“Came through in a big way. Needed refills on my cholesterol medicine before a big trip. Much appreciated.”  Berry B. | Chattanooga

“Everything was perfect. I could not ask for a more pleasant experience. I was from out of town and needed a doctor. From the minute I walked in until the minute I left, everything was perfect. I have always been a little hesitant to go to anyone outside of a doctor in a doctor’s office. BOY was I wrong!!!! I have never been related to such kindness, attention, and just plain caring people. Also, I have never had a doctor call me a few days after my visit to check on me, for SURGERY!! THANKS FOR EVERYTHING.” Linda S. | Knoxville

“The office staff was courteous and friendly.” Sandy T. | Chattanooga

“I was pleased with my 30 minute in/out service. Everyone was pleasant. I appreciated the convenience for a Sunday afternoon visit.” Michelle D. | Cleveland

“I was in TN with an arthritis flare up. Very upset that my vacation would be ruined! The DR I saw was amazing! Friendly and extremely attentive to my needs. I was feeling better by that evening. He saved my vacation! Very thankful.” Angela H. | Sevierville

“The entire staff was very courteous and professional. Wait time was minimal and I liked the weekend hours for convenience. Overall good experience.” Roy S. | Fountain City

“I went in for a drug screening for possible employment with a company. But the staff was great and very friendly. The facility was great! Clean and maintained well. Would go back if I had personal needs.” Stephen B. | Ooltewah

“Dr. Ballard was very kind and knowledgeable. I will ask for her again.” Larry W. | Chattanooga

“Very prompt, informative, and caring! Did not feel like our time was wasted.” Eleanor J. | Sevierville

“I was very impressed with how quickly I was able to see the doctor. Also liked the fact that the doctor was thorough & offered suggestions regarding my problem. Will return to this clinic if I have a problem.” Sandy S. | Cleveland

“Dr. Clarl and Dr. Congress are awesome! Great with patients and get you taken care of!” Lisa S. | Knoxville

“I felt that the staff were kind, friendly and attentive. They worked professionally with one another and well as a team.” Danielle P. | Knoxville

“Keep up the great work . It is nice to friendly and smiling faces.” Nelson H. | Chattanooga

“Could not be happier with my visit.” Jonathan A. | Cleveland

“I was there only for a pre-employment drug screen, but everyone I encountered was wonderful and professional! I would feel comfortable using you for an urgent illness in the future if needed.” Sharon C. | Hixson

“Exceptional service by ALL STAFF members” Johnathon Shelton | Fountain City

“Nurses were genuine in their care and communication. The doctors were efficient and well, doctors. Explained, in and out. accessible facility. satisfied with results and assistance. so far so good.” Cliff M. | Sevierville

“Dr. Congress was fantastic, she took her time and listened to my concerns. She went above and beyond.” Marty F. | Knoxville

“Nurse practitioner Laura Mathis was warm and showed concern. She was knowledgeable and explained the problem with helpful information not being rushed. She was pleasant and listened.”  Marie C. | Fountain City

“Center was very convenient for me on this visit. Wait time, very short. Staff friendly. Will definitely come again if the need arises.” Martha K. | Fountain City

“It was a very thorough visit.. I was treated in a timely manner. The PA explained the meds to me. She even called and asked how I was feeling. My husband and son had used AFC prior to my visit.” Vickie D. | Fountain City

“I am in the medical field myself. I was very pleased with the service I received from the staff. Very professional and efficient. I will recommend and if I will return if needed when I am visiting Knoxville.” Alicia F. | Fountain City

“No one likes to go to the doctor but this place really made me feel at ease!” Caitlin W. | Cleveland

“Everyone was very friendly and helpful!” Truman A. | Ooltewah

“The doctor was a good listener and figured out my mother blood pressure was too much of a high dose.” Carmen r. | Chattanooga

“It was a pleasant (considering my diagnosis) and quick visit. Have been before and will use again. I was treated well and PA thought to test for something I hadn’t considered. Appreciate the knowledge, thoughtfulness and good care.” Holly B. | Chattanooga

“Lori was great. She went over everything and made sure she was doing it right.” Ronald S. | Chattanooga

“Dr. Congress and all of the staff were absolutely amazing! I will definitely be using this office routinely! Thanks so much guys!” Benjamin H. | Knoxville

“A truly wonderful, friendly, caring medical team from when we walked in the front door to be seen by Dr. McMichen for a second degree burn on my ankle from spilling a whole cup of freshly brewed coffee down my leg. Ouch! My wife and I were waiting in the exam room for our clinical summary report and were already talking about how great everyone we had talked with on this visit was. We feel our community as a whole is really blessed that we have this American Family Care center so close to us and that it is managed with this amazing staff. We will continue to tell our friends and neighbors that we would recommend this as the first place to go when anyone in their family is in need of immediate medical care. Harrison L | Ooltewah

“A few days after coming in, the office called to see how I was feeling and to see if there was anything else that I needed. This meant a lot to me since visiting other walk-in clinics and this was never done.” Mel C. | Chattanooga

“Everyone there was very friendly. I was very impressed with the call to check on me a couple days later and they even called with results of tests they took…I will go back there and recommend to others”  Alice C. | Ooltewah

“It was great! Much better than waiting in an emergency room.” Beverly C. | Sevierville

“Everyone was helpful and courteous. They asked questions and answered my concerns. The doctor was very nice and his suggestion on my treatment helped immensely. The rash has since cleared up and I’m very relieved. Thank you to all your kind staff.” Rita W. | Hixson

“My daughter’s visit was very fast! We were so grateful you were open on the 4th of July!! Thank you again!” Stephanie B. | Knoxville

“It’s wonderful to have access to a competent medical professional that doesn’t require a trip to the ER. This is my second time using AFC and it’s always a pleasant experience. The staff is kind and professional.” Tracy S. | Chattanooga

“Everyone was wonderful. My husband drove me here from Etowah, TN because I have been here before and they were so kind and professional. I bypassed Athens, which is closer just so I could be where they seem to care. So glad I had somewhere to go when I was so sick. I am very thankful for this place.” Charlotte H. | Cleveland

“This location has always been wonderful in treating my problems and be very sure that I understand what is going on. They are aware of all the medications that I am on and making certain that there will not be an issue with anything they need to order for me. Everyone is very helpful from the front desk to the doctors.” Barbara D. | Chattanooga

“Front desk records clerk was excellent. She was very efficient and clearly knew how to gracefully handle an unpleasant patient. I watched in awe. On a Saturday morning, every employee was happy being at work and very dedicated to every patient.” Melissa L. | Fountain City

“This was my first experience with a “doc in a box,” and it was fabulous! Everyone was friendly, the place was clean, and I got just what I needed. Thank you for a job well done.” Tanya A. | Hixson

“All the different words for excellent… Outstanding, exemplary, friendly, detailed, caring.. I could go on but I have run out of exemplary words.”  Bob B. | Chattanooga

“Everyone was polite, pleasant and worked very efficiently. Very impressed!” Kay W. | Cleveland

“You’re doing a great job, keep it up, would come to you before going to regular doctor.” Ron K. | Sevierville

“The whole team is wonderful there! I appreciate their professionalism and demeanor!” Deborah B. | Chattanooga

“Everybody is always helpful at this location! We have been there 3 times since they’ve opened in Ooltewah, TN Appreciate all that this staff does!” Emily A. | Ooltewah

“Great value too. So glad I went rather than waiting and trying to self-medicate until Monday!” Chris W. | Knoxville

“I was very impressed with the AFC Urgent Care center. The staff was very prompt and professional. The care they gave me was excellent. The center I visited is fairly new and I hope it will continue to operate as it is now.” Linda M. | Fountain City

“AFC urgent care staff was great – efficient, thorough, competent, and kind. The facility was clean and comfortable. As an out-of-state visitor on vacation in Knoxville, I was especially appreciative of the walk-in services, the expanded hours AFC is open, and the competent medical care I received. Thank you very much.” Rhonda L. | Knoxville

“I was so impressed from the moment I walked in the door. They all were friendly and so organized. I was seen quickly and the Doctor was wonderful! Great bedside manner! Thank you.” Patricia B. | Sevierville

“This was my first experience with an Urgent Care facility. I found it to be very friendly and efficient. We were on vacation with our grandchildren and they respected our time and they were very nice.” Shirley M. | Sevierville

“No improvements necessary for this office. They were all very knowledgeable and helpful. I could tell Dr. Congress had reviewed my chart because of her suggestions. I have, and will continue to refer my friends to this office. Thanks!” Tracey B. | Knoxville

“Your clinic is a breath of fresh air compared to the other urgent care facility in the area.”  Todd D. | Ooltewah

“The doctor’s diagnosis was right on the money and my problem cleared up within a few days! It was a great relief to get it right the first time.” Dennis T. | Hixson

“Everyone was friendly and professional. The whole bid. was very clean and we’ll maintained. Orders and prescriptions were given clearly and promptly.”  Rhonda H. | Fountain City

“I am in the Medical field and was impressed with this office. Good job.” Debbie G. | Hixson

“I was there for a pre-employment physical and drug screening and things went quick and thorough and the staff was extremely nice.” Stephen W. | Hixson

“I had a wonderful experience at your facility…actually the best ever at a physician office. The staff was knowledgeable, thorough, warm, and caring. This was the most efficient and timely visit I’ve had to any doctor’s office. I was in and out very quickly, and received excellent care. I wish every doctor’s office was run this well, and their staff was this awesome!” Tina C. | Sevierville

“My visit was very good and I received the care that anyone would want. The staff greeted me with enthusiasm and were concerned about my health and getting me taken care of. I want to thank all the folks at Urgent Care in Chattanooga for their warm and friendly care. Great job and I am back to good health and feeling well. Thank you UC.”  Richard H. | Chattanooga

“They treated me very kind. I was already nervous about coming in and they made me feel very comfortable. They were very nice and warming to me. Especially the nurse. She was awesome. They both were!!! I would come back just to see them.” Robyn N. | Fountain City

“I would happily recommend this office to any of my friends and family. Everyone was kind and courteous. Wait time was minimal and patient flow was very good.” Manon S. | Cleveland

“We have been here a few times and have always been pleased with the service and care received. I tell everyone how profession and convenient the office is. I highly recommend you to everyone.” Ron & Patricia S. | Fountain City

“The doctor that saw my daughter was very engaging and personable. She put her at ease and answered her questions.” Tracey W. | Cleveland

“My husband has been there several times and this was my first time. The staff is always very kind and welcoming. The Dr.’s And PAs and very thorough. I received a call from the staff a couple of days later to check on how I was feeling. I give them a big thumbs up!!!!” Cynthia Bowers | Chattanooga

“I was well informed of what to expect and was in and out very quickly.” Mary E. | Cleveland

“My visit was so much fun I can hardly wait to come back. Starting with the young lady that took me to the room to the NP that attended my concerns the visit was great.. Both of those young ladies impressed with both personality and competence. The youngster that escorted me to the room and later did my x rays was a delight of humility, humor and competence. The NP, equally personable and so very competent and assuring. Great team.” Bob B. | Chattanooga

“Everyone was wonderful at the Urgent Care. Martha was an awesome nurse. The doctor was very friendly and helpful.”  Mo B. | Ooltewah

“Not being there before I was treated nicely with concern for what happened and when got medication to ease the pain.”  Debra W. | Sevierville

“I have used your medical facility on at least five occasions and was very impressed not only with the care I received but especially the short wait time. I needed to speak with the doctor who cared for me as I needed advice on my care and he quickly returned my call with good advice. I have already spoken with two family members about the care I received and recommended your facility to them. I only wish that I could use your facility for regular checkups and annual physicals. Please consider. Thanks again for your professionalism.”  Faye G. | Ooltewah

“I was most impressed with Urgent Care Fountain City office Dr. Rhea was most helpful Thank you for good service.”  Janet P. | Fountain City

“Warm, friendly inviting staff. Very informative, and answered all my questions with professionalism. I would recommend to other folks.” Tony K. | Knoxville

“I have been to AFC before and always have had a good experience. I do have a regular primary care physician, but appreciate that I have a walk in close by without having to drive a distance and I feel comfortable with the diagnostic.” Pat B. | Ooltewah

“Awesome service. I’m from out of town and my experience was the best!” Marlene L. | Knoxville

“I was so impressed with your facility. It was clean and neat. Most of all, I was thankful for a knowledgeable and caring doctor. We will be sure to use your facility if Urgent Care is needed in the future.” Jana P. | Fountain City

“The times I have gone to AFC to be treated for minor injuries those have been friendly and there has never been a long wait” LaSonya G. | Cleveland

“It was very pleasant and very easy to get in an out and receive the medical attention I needed.” Victoria O. | Knoxville

“The nurses and doctor made me feel completely at ease and we’re very pleasant. I would absolutely recommend to my friends and family to visit there if the need comes about. Superb staff at this one.” Leslee D. | Knoxville

“Received Tetanus shot ,no pain, cleaned injury from snapping turtle bite. Doctor,nurse and other staff very nice. Nurse did outstanding job giving shot.” David C. | Cleveland

“I was very pleased with the nurse practitioner Hadleigh Stone and her treatment plan for my diagnosis. Everything was explained In detail including the medicine she prescribed. I also spoke with Dr. Natasha Ballard whom I had met before both were very professional and answered all my questions and were very caring.” Jerry B. | Chattanooga

“Found this place online and had very good reviews so I decided to give them a try. I’m so happy I stopped in for my head and chest cold, I was greeted by a very nice office staff and even nicer nurses and doctors.”  Lisa B. | Sevierville

“I love the fact that they called me after a few days to make sure I was feeling better!” Brandy C. | Chattanooga

“This is the third time I have been to this facility. The patient experience and service is just outstanding!! I have seen Dr. Congress all three times and she has been nothing short of amazing, warm, and friendly. The nursing staff was so attentive and easy to talk with. The lady at the front desk was super nice!! I have told so many friends to come this clinic. It is so much better than the CVS minute clinic or any walk in clinic I have been to in the Knoxville area. Thank you for your outstanding and professional service!” Andrew H. | Knoxville

“I am very happy with my treatment! I was about to leave on vacation, had no time to schedule an appointment with my eye specialist—walked into the clinic with a “stye” forming in one eye. Now a little over a week and all is well with the eye! A stye would have ruined my vacation! Happy and will continue to use them! Thanks!” Patricia H. | Chattanooga

“This was my first time being at this clinic. My experience was wonderful all the staff was very friendly and so helpful. The front desk was so friendly, the medical assistant was very helpful and caring and the doctor was very concerned about what was going on.” Sheila C. | Fountain City

“Easiest urgent care experience we have had. All the staff was fantastic!” Anna H. | Sevierville

“Very happy with the facility overall.. all office and medical staff were great.. every symptom was addressed and every care option was discussed thoroughly and diagnosis was very well explained.. treatment plan was completely explained.. and I felt like my time and my health were very well respected and taken care of.. thank you very much, and I will be returning to this location again should the need arise.” Dustin K. | Fountain City

“I love love love this place.” Susan L. | Chattanooga

“Most awesome experience at a doctor’s office ever! The staff were all very caring, friendly, and thorough and extremely efficient. Would highly recommend!” Tina C. | Sevierville

“Thank you very much for offering an enjoyable, honest, and respectful medical service to me and my whole family. We prefer going to your medical practice over our own physicians because of the quality care you offer especially when one is not feeling well. I am very grateful that this medical option is available to me and my family.” Kristen G. | Hixson

“I was extremely pleased with the staff and doctor. The follow up was awesome. It made me feel well taken care of. I will return when needed and refer all my friends and coworkers. Thank you.” Susan M. | Knoxville

“The Nurse was very personable and genuinely interested and concerned with my problem. The doctor was concerning gentle while removing glass that was lodged in my hand for 2 weeks. I was very pleased with this facility, the doctor and the wonderful medical staff and will recommend to my family and friends.” Roger H. | Ooltewah

“I had a very good experience and that is why I keep coming back.” Marcia C. | Cleveland

“Good experience, friendly staff. I have been here before and everything runs smoothly. I have never had a problem and would recommend.” Pat B. | Ooltewah

“This was my second time visiting AFC for medical care. It’s tough to get to a Dr. during the week with my work schedule so I am very grateful for the late weekly hours weekend hours! I loved my visit! Everyone is friendly and helpful. Best of all, I’m on the mend! I also appreciate the follow-up to make sure treatment is working! Thank You!”  Judith S. | Knoxville

“Extremely liked Dr. Ballard. She is very respectful and caring. Highly recommend her.” Brooke K. | Chattanooga

“Dr. Cash, Miss Rankin, Miss Oni and Miss Chatman were all very friendly and professional. I have visited the Ooltewah location twice before and I return because of the professional of this location. The wait times have been fast during all visit and yes I know that wait times are dependent on the number of patients but I felt I should still say that the wait times were great. I believe in the Urgent Care business model and use the services when I feel time is important (i.e., being seen quickly and professionally versus working with primary care doctor who may not be able to see me on the day of need). Thanks!” David D. | Ooltewah

“We were very pleased with the care my mom received this afternoon. Staff was very friendly and efficient….especially Cheri (nurse practitioner) and Jennifer (x-ray and nurse). Hope that we don’t have the need, but if we do we will go back to AFC Urgent Care.”  Janice C. | Knoxville

“I am an AmeriCorps member from out of state. I am halfway through my service and away from home and my primary care physician. The staff at AFC made sure I was taken care of and I am very grateful for their kindness and help. I am feeling much better thanks to your staff. Thank you!”  Jaimee J. | Knoxville

“The nurse was very friendly, really enjoyed her waiting on us.” Kay C. | Sevierville

“I’m so thankful for this staff. I went in with severe pain and they took such great care of me!” Kimmi J. | Chattanooga

“I was anxious about taking medicine as I am a breastfeeding mother. The provider took the time to look up the medications and show me that they are deemed safe in pregnancy/lactation. I really appreciated that extra time and effort to put me ease.” Katie A. | Fountain City

“Great location and we really appreciate the time, care, and patience given during our visit! Thank you!” Jennifer D. | Sevierville

“Excellent experience. Loved the doctor. Nurse was kind. Even with a needle.”  Susan L. | Chattanooga

“I loved it. I was a traveler just passing through your town. I’m glad I stopped as I had a terrible ear infection. I knew I probably needed an antibiotic. They diagnosed the problem and I had the needed prescription in no time. They also directed me to the nearest Walmart to have it filled. It was an excellent experience and I’m grateful they were there.”  Candace A. | Chattanooga

“Both times I have visited this AFC recently I have been really impressed with my experience. The PA and NP that I saw on either visit were professional and full of information and went the extra mile to ensure I was taken care off. 10/10”  Caleb N. | Chattanooga

“This was our very first visit and we were pleased with how it all went.”  Rosa G. | Chattanooga

“I have been to this clinic several times and have always had a good experience. It is clean and inviting. Staff are helpful. I have recommended this clinic to others. Thanks” Freda J. | Fountain City

“Everyone was wonderful to me ! I was injured at work ! They were very respectful and kind ! I could not have had a better experience from the front desk to the doctors there ! They are great ! I will return again if ever needed and would recommend them to everyone !! Thank you so much for helping me through such a difficult time!”  Lynette M. | Chattanooga

“Outstanding service. Quicker than I expected and better than hospital ER.”  Ron O. | Sevierville

“NP Jessi Steve is always so personable and reassuring. I am always impressed with her knowledge and care.”  Timothy S. | Cleveland

“Always a friendly environment from the front desk to the drs. glad to have this friendly option when life’s unexpected needs attention.” H.D. | Knoxville

“We have been to this location twice and have been extremely satisfied both times.” Ashley A. | Knoxville

“The nurse practitioner, Rivers was absolutely spectacular l, calming and everything that a medical personnel should be.”  Keith B. | Fountain City

“This was my third trip to the Urgent Care facility. The staff for each visit was courteous, knowledgeable and professional. I would highly recommend this facility to family and friends.”  Jim R. | Cleveland

“I only had to wait about 5 minutes before I was called back which is always nice when you don’t feel well. I have already recommended this office to family and friends. I really felt like everyone there cared about me and even got a call a few days after my appointment to make sure I was feeling better. Great overall experience!” Stephanie R. | Ooltewah

“Short wait! The doctor was very nice and helpful. She diagnosed my son with a sinus infection and gave him a prescription for an antibiotic so that we could move forward with our vacation.” Jessica Z. | Sevierville

“I was very pleased with the service rendered and glad that I visited the location I did would recommend it highly to someone else for services!!!Thanks again!!!” Angela H. | Chattanooga

“This was my second visit to this location. I was very impressed with the receptionist! Very welcoming and cheerful. The nurse was very kind. I saw the same Doctor I saw my last visit. He was very nice and listened to me and answered my questions. I would highly recommend this office. Thanks so much!” Felecia C. | Ooltewah

“Great team, courteous professional. Thank you!” Jeff K. | Chattanooga

“Found all staff very kind and knowledgeable”  Diane P. | Sevierville

“Very much pleased with this facility and the staff.”  Lenta J. | Cleveland

“I was provided a discount RX card, that was a nice surprise! Thank you!” Jennifer B. | Sevierville

“Very friendly and thorough staff.” Nirva A. | Ooltewah

“Everyone was wonderful!! Thank you for making me feel better!!” Tracey B. | Fountain City

“Love this place. easy access,. Medical team and front of house all work together. Listen to your “issue”. Have all the tools for labs, x-rays and quick results, so a diagnosis can be made and care recommended. Gives all the necessary reports so you can bring to your primary care physician. So happy this facility exists.” Vivian H. | Chattanooga

“One of the nicest place I’ve been in, the staff was very friendly and very happy. Had a great time with all the staff.” Jason D. | Ooltewah

“With the closing of Halls Walk In Clinic I needed heart medication. Your staff made sure I had my medication sent the request to my pharmacy. Nice to think if I needed emergency care I have a place to go.” Beverly R. | Fountain City

“Very clean and nice people. The front desk lady went out of her way to help with my insurance issues Much more than expected. I’ve used one other clinic in the area. This was a much better experience. I have already recommended this location to my coworkers and friends.” Terry S. | Sevierville

“We were treated with respect and concern. I would highly recommend AFC to anyone needing urgent care. They were good and their prices were very reasonable. Thank you for a wonderful experience.” Robin M. | Sevierville

“I’ve used your facility twice, it is by far the best medical care I have received in Knoxville since moving here 4 yrs. ago. I just wished you offered a primary care option. Really love the two Dr.’s that I saw both times, felt very comfortable with them and they seemed like they really care about their patients.” Pamela B. | Fountain City

“Awesome staff and doc. Was on vacation and fell Ill. Took me right back and everyone was caring, informative and awesome. Thanks so much to everyone involved!!!” Paul K. | Sevierville

“I was very pleased with everything and quite surprised as I had never been to a walk in clinic before, I highly Give this clinic a very high rating. Thank you” Mary F. | Ooltewah

“Our entire family goes there and we love it and have always been treated with care and respect. Very professional and clean office and x-am rooms” Herbert B. | Chattanooga

“LOVE,LOVE,LOVE the Dr.’s & Staff @ this location!!! They are ALWAYS Wonderful to our family!!! We’re especially fond of Dr. Ballard-She’s always Sooo kind & knowledgeable-her diagnosis & treatments are spot-on every time!!!! What a Blessing!!!!” Diane S. | Chattanooga

“My visit there could have not been better. Everyone I came into contact with were very nice an professional. I’m glad you are there and will use again when needed. The hours are great also since I had to come on a Saturday.” Glenda B. | Ooltewah

“I hadn’t visited AFC before, I was very impressed with the entire staff, nurse, and doctor, Thank you for the time and patience you had with us.” Kathy P. | Fountain City

“Hadley the Nurse Practitioner was awesome in everything she did and made my daughter feel very at ease which most doctors cannot do. Thankful for her that day.” Rick S. | Chattanooga

“I have already recommended this facility. Very pleasant experience.” Barbara G. | Chattanooga

“I saw Dr. Davis and he was very attentive and professional. His assistant was also very kind.” Lavonda C. | Fountain City

“Thank you for your team. I followed their suggestions and was admitted to hospital. So believe this saved my life. Following up with doctor visit this week.” Janice H.| Chattanooga

“Everyone there was really nice and helpful to me. I left very satisfied with the service that I received and will go there again if I need too.” Nancy H. | Hixson

“The doctor I met with was outstanding! She was patient and she listened and it felt like she cared. She took time to explain everything in a way that made sense. I wish she could be my regular doctor!” Barbara P. | Knoxville

“Very satisfied with the visit. Staff was very efficient in every way. The Doctor understood my problem and the diagnosis was agreeable with me. I am on the mends. Thank you very much!” Ralph C. | Ooltewah

“I really like going here when I am not feeling well. They take very good care of me and make me well again. Then they call to check up on me. Thanks so much.” Diana E. | Ooltewah

“The clinic was very well cleaned and the staff welcome me soon as I walked in and every one made me feel very comfortable and welcomed at the clinic.” Anthony R. | Chattanooga

A ” BIG ” THANK-YOU !! To Dr. Clark , and staff; Ashley, Natalie, and Nichole ! We received such prompt and thorough care for my husband! Your staff was so kind, caring and attentive to his needs and made us feel very cared for from the moment we entered the door! We had never been to your clinic before. We are already sharing our positive experience with neighbors and friends 🙂 Yes! We will certainly use you all again if need be. A clinic closer to our home was closed. but googling we found you all and your hours of operation. Thank you for your services and for such professional and loving staff !! God Bless! Cheryl B. | Knoxville

“Friendly timely and I was well taken care of” Tina H. | Chattanooga

“I went there because they are so prompt and courteous. Way easier to deal with than my regular doctor. The staff is wonderful.” Linda M. | Chattanooga

“I have been to your office several times for myself and my son. I would highly recommend your office to family and friends. The staff and doctors are very friendly and helpful. They go above and beyond, offering to make you comfortable with water or anything you need. Keep up the great work!” Angela C. | Sevierville

“My problem was addressed professionally and understood. I received attention quickly and was out in a very short time. The entire staff was courteous and well informed. I will definitely be using the clinic again. Thanks.” Judie S. | Ooltewah

“Very friendly and helpful staff, didn’t have to wait very long even though the waiting room was full. Will definitely be returning here for r my next necessary visit!” Amanda F. | Chattanooga

“No improvements needed! I loved it!!!❤” Marsha W. | Ooltewah

“This is a great office with very friendly staff.” Timothy S. | Sevierville

“Brought my grandson in for second time with strep. From the minute you walk in the door, to the minute you walk out, the visit couldn’t run any more smooth. All staff are so pleasant, friendly and efficient. The waiting room is so clean and spacious. I can’t say enough good things about AFC. Thank you for caring.” Shirley H. | Hixson

“The staff at this location is always welcoming and friendly. It is also very well maintained. I don’t know what the hiring process is for this, but you all choose the right nurses and doctors. I will recommend!” Kailee H. | Sevierville

“From the first person I saw at check in to the nursing staff and physician, I was treated respectfully and with courtesy. They took very good care of my 2 year old son and treated him extra special and made him smile even though he wasn’t feeling very well. Thank you for everything.”  Cindy F. | Sevierville

“It was great y’all follow up w/me on the third day to see how I was doing, my own Dr. doesn’t do that. Thank you.” Margie V. | Fountain City

“My problem was taken care of quickly and successfully. Great Job, feeling much better” Jewell G. | Chattanooga

“I was amazed at how quickly I was seen. Very friendly professionals.” Marianne L. | Sevierville

I love AFC-Cleveland! They have the best staff and providers! My visits there are always great. Cassie A. | Cleveland

“I truly appreciate how friendly everyone was! I walked in 15 mins before close and was treated as if I was the first patient through the door in the morning. I know everyone must have been ready to go home, but I would never know that by the way the staff treated me. The doctor took his time and made sure to answer all my questions. I actually recommended AFC to someone today. I would like to say thank you to the wonderful staff who worked Mother’s Day, my day was improved because of you!” Shayna W. | Hixson

“Excellent, professional and compassionate care. This is my second time to Urgent Care when my internist could not see me.” Marilyn G. | Knoxville

“Jesse is fantastic. The staff is always friendly and always willing to answer any questions.” Kimberly V. | Cleveland

“I’ve been to the Cleveland AFC twice. Both times were far better than any other walk in clinic I have used. I would definitely recommend the facility to friend and family due to the employees caring courtesy and professionalism.” Jim R. | Cleveland

“We chose this urgent care because of the high ratings on the internet search. It was worth the 30 minute drive (when other centers were closer) for a center that I could trust. And the doctor and staff did not disappoint. They listened and were kind and attentive and put our 7 year old at ease, bringing him a bottle of water after his throat swab. If we are in need of urgent care again, we’ll use this AFC without hesitation!”  Courtney M. | Knoxville

“I received a complete examination with numerous tests and blood work. The doctor explained everything and provided clear instructions for avoiding a recurrence of the situation. In and out in 45 minutes, thanks for respecting my time and being quick and thorough.” Ken D. | Cleveland

“My daughter scratched my eye really badly and you guys were the only place open/available that was able to see me. The wait was short, the staff was friendly, and most importantly I was able to get some much needed relief for the pain I was in. I’d recommend anyone that needs some quick medical attention, without going to the expensive ER, to check you guys out.” Kris W. | Knoxville

“Everyone at Urgent Care was professional and friendly. I would definitely recommend this Urgent Care to all my associates. Great job” Fred A. | Knoxville

“I have been in healthcare for my entire career. We were on a 2 week road trip when I needed medical care. I saw that this site had great recommendations on social media, so we visited. Everyone was friendly The NP who took care of me was kind and efficient. She answered my questions and gave me confidence in her course of treatment. Thanks for a pleasant experience!!” Jackie D. | Chattanooga

“I have visited this AFC Urgent care center several times recently & every time w/ each staff member from the front desk to the person taking vitals, to the RNP, to the MD, I was always treated well, w/respect, & great care. I was so impressed I called to inquire details about staff having a possible PCP office or location.” Margaret G. | Fountain City

“I can’t express enough how thankful I am for AFC. I constantly recommend them as the go-to urgent care due to their medical professional’s compassionate, thorough, and knowledgeable treatment. I’ve never regretted walking in if I could tell something wasn’t quite right. I’ll continue using them should I ever need medical attention. You guys are the best!” Andrea A. | Fountain City

“I really felt like the doctor listened and answered my questions. That was really important to me.” Jennifer S. | Cleveland

“The staff was very friendly and very understanding. I would recommend them to everyone. Awesome job!!!!” Susan L. | Sevierville

“I visited this office and was seen by Doctor Tony Davis. I have to say, this was hands down the BEST experience I have ever had in a doctor’s office. I waited a total of maybe 15 minutes between the lobby and the room. Dr. Davis was so unbelievably kind, professional and thoughtful while I was in his care. The medical assistant was also very sweet and offered to hold my hand during my pretty painful procedure. I have already highly recommended this facility to my family, friends, and colleagues. Thank you from the bottom of my heart for such a positive experience.” Shannon J. | Knoxville

“Glad we have a nice new clinic in fountain city. Well pleased with my first visit, received the appropriate care I needed. Welcoming friendly staff. Definitely will return when medical care is needed.” Tina D. | Fountain City

“Friendly staff, facility was very clean. I have already recommended you to some of my co-workers. Three days after my visit I received a call to check and see how I was doing. We will use Urgent Care again. Thanks.” David W. | Fountain City

“No suggestions was and have always been pleased with the care we receive from y’all!” Renee L. | Chattanooga

“Whole staff from when I walked in the door to when I left were all super!! Highly recommend your clinic.” Cindy J. | Knoxville

“My first time experience was amazing. The staff and my NP was great, and went above and beyond in my book. I was very well please and will definitely be returning back when I need to of course!” Vada M. | Fountain City

“You have Angels at this location very kind very knowledgeable just great people!!!!!!” Kathy G. | Fountain City

“We’ve been to other “Urgent” clinics. This one by far is the most professional, well equipped, courteous facility. The staff treats everyone equal. The Doctors are all very thorough and you don’t feel rushed. Thank you and please keep up the good work!” Charlotte M. | Fountain City

“Awesome experience! Knowledgeable staff. We will definitely be using this facility again.” Greta S. | Fountain City

“Dr. Ballard was awesome! She was so down to earth and professional. The rest of the staff were very friendly and helpful. Thank you!” Stephen S. | Chattanooga

“The staff was very professional they treated me like a human not a not a number from the secretary to the doctor they were pleasant and made me feel very welcome I would return to this location and I would recommend my friends here thank you for not only being very professional but actually showing genuine care is well.” Richard P. | Chattanooga

“Went for pre-employment physical and drug screen. Everyone was GREAT!! Pleasant, helpful, knowledgeable. It was a great experience:)” Susan M. | Sevierville

“We had a great experience. My son cut his chin pretty badly. We thought he may need stitches at the hospital, then thought to try this clinic. It does not accept the insurance we have, so the doctor on call (Dr. Congress) took time to help us think through what treatment might be needed and the cost before we committed to staying there to be seen. They were very kind and helpful, and even stayed late to help us, since we got there just before they closed.” Jessie K. | Knoxville

“I went on a Sunday morning because of not feeling well. The young lady that checked me in was very friendly and got me checked in quickly. My wait was minimal in the waiting area and once I was in room it was less than 10 minutes before doctor came in. The staff did a great job of getting me tested treated and released quickly. I highly recommend this facility to all my friends and family.” Katrina B. | Chattanooga

“Very professional and friendly staff. I was really glad you guys were there when I really needed.” Audrey E. | Ooltewah

“Nothing could have prepared us for warm, understanding and professional care my wife received after twisting her ankle while visiting her sister’s husband in ICU on a ventilator in Fort Payne Alabama earlier in the day. With everything weighing on my wife emotionally, your staff could not have treated us more professionally and compassionately as we experienced. In case of another Sunday episode, we will make a beeline to your offices. Thank you!” John M. | Ooltewah

“One of the most friendly and qualified staffs I have ever encountered.” Charlie C. | Knoxville

“As a first-time patient, I was very pleased with my experience and have already recommended several people to go there for their next need. I was in and out in less than an hour! The front desk and the doctor were both friendly and professional.” Amber H. | Cleveland

“This was my first visit to your facility (or any instant care facility). Yours was recommended by a friend, and I found it efficient and thorough. Should I need care again, I definitely will return to this facility.” Peggy W. | Hixson

“I’m grateful to have your services available in Hixson. I trust the doctors, and all of the staff are friendly and professional.” Carol H. | Hixson

“This location is convenient to my location, and my work schedule. The nurses and physicians I have seen (the two times I have been to the clinic) have been professional and have been proactive and treated my diagnosis and symptoms correctly.” Krista L. | Fountain City

“I am impressed with all of the Staff at the Fountain City Clinic Everyone was extremely helpful . Highly recommended, thank you.” Janet P.| Fountain City

“This is my second visit to AFC Cleveland. My co-worker and I swear by them. I had been super sick and felt dismissed by my primary care doctor and went to AFC for a second opinion. I felt I was listened to and very well taken care of. I am now on the mend and yet again super satisfied with my visit. I always recommend AFC Cleveland to my friends, family, and even my own patients.” Brittany T. | Cleveland

“This office is always clean. The office staff is wonderful. I choose to visit here because of the excellent care I have received at each visit.” Amy H. | Sevierville

“I was very happy with my experience. This was my first time ever visiting an urgent care clinic.” Pam S. | Fountain City

“Very thankful for this office and the later hours on a Friday!!” Candace C. | Fountain City

“We were from out of town and have vacation rental near Gatlinburg where this office’s cards are now available to our guests if needed. Good job!” Dennis L. | Sevierville

“When feeling ill it is terrible to be treated like a number. At AFC I was treated with care and all the staff was pleasant and helpful. Everyone I met there was very compassionate and well trained.” John G. | Cleveland

“Awesome job! I will be back again, if need be! The doctor was very thorough and explained everything so well. The girl at the desk was very friendly and professional.” Joan C. | Chattanooga

“The staff was very friendly and helpful. The facility was very clean and convenient. I will use this facility again.” Patricia W. | Chattanooga

“I was totally not looking forward to coming to a walk in clinic but everything was so nice and I wasn’t waiting forever like I thought I would have to. I was very impressed and happy with everything done there and how fast the clinic was. I would highly recommend anyone to come there. Great jobs guys!” Ashley H. | Fountain City

“I have been to this location 3 times now, they are wonderful! Everyone is friendly and the office was very clean. Everyone has treated my son better than he’s ever been treated in a pediatricians office. I will definitely be back!” Taylor P. | Fountain City

“The Doctors and staff were very friendly. They took great care of us and our kiddos. Thank you!” Jesse B. | Cleveland

“We called to see if they would still be open if we arrive right at 5 o’clock, when they closed. We were greeted with a warm response and welcomed in. They saw my daughter and we were out within 20 minutes of walking in the front door. Everyone was absolutely fabulous and we could not thank them enough.” Whitney M. | Knoxville

 “Great experience. The staff was friendly and willing to answer any question I had. Will definitely go back there when I need urgent care…the location is great for me.”  Shannon C. | Knoxville

“Dr. Congress walked me to checkout and explained all of her findings in my language so that I would understand. Her staff was upbeat and laughed with me at my situation, which put me quickly at ease, as I was embarrassed and felt stupid behind my injuries. I was in on a worker’s comp claim!” Deanna P. | Knoxville

“Great visit, even though I was sick. This has become the only Urgent Care I use. The only thing I would change is having the ability to make this place my primary care facility.” Autumn B. | Chattanooga

“We were in the area on a family emergency in the area when I became ill. They were very prompt getting me in and the care was very much appreciated from the front desk thru the doctor. Thank you so much!” P C. | Hixson

“I was very impressed with the treatment I received. I liked it so much that I ask the Doctor if he could be my Primary Care Dr. He was so caring and thorough. I’m thankful that we have this service so close to home when urgent care is needed. Thanks, and God Bless to the staff and all who work there.” Sherry M. | Hixson

“I was very pleased with my two visits to your facility…it was new and clean. Everyone was friendly and efficient. I have told several neighbors and friends about Urgent Care, Hixson. I was happy to have an MD take care of me, not a physician’s assistant. The paper work I went home with provided lots of information which I referred to several times at home. Thanks for good care.” Janet R. | Hixson

“This Urgent Care location is the one that I use when I am not able to get an appointment quickly with my doctor. I have always received the best care when I need it. Thank You.” Sam M. | Hixson

“I am very grateful that AFC is always so handy and helpful when needed! The staff and the doctor on duty are always friendly, courteous, and professional.” Robert M. | Hixson

“Great set up, environment was clean and comfortable. Staff was cordial and friendly. I seriously can’t think of anything that would have improved my visit to your facility.” Clifton C. | Fountain City

“The staff was very friendly and I was very pleased with the service. We were on vacation and out of state. It was wonderful to be treated so warmly during a not so pleasant experience (i.e. 3 kids with the flu on vaca.) Thank you for taking such good care of us.” Mary G. | Sevierville

“I was traveling to visit family in Knoxville from NYC and (of course) I was terribly ill with bronchitis. The wait was minimal, the front desk made phone calls to be sure insurance was accepted (it was!) and from start to finish it was an easy, pleasant experience. Thank you for making the rest of my trip much more tolerable!” Karen O. | Knoxville

“The nurse practitioner, Hadleigh, was absolutely fantastic. She listened to me, took my concerns seriously, and even gave me a backup in case the medicine she gave me didn’t help in time for my audition. She put me at ease and made me feel like my concerns were valid.” Leigh H. | Chattanooga

“The female doctor I saw was informative, supportive, encouraging, and friendly. I felt much better after talking with her and went home feeling relaxed and secure in the fact that I had been well taken care of and would soon be back to normal.” Mary P. | Chattanooga

“I was extremely satisfied with the results of my visit. I will not hesitate to go there again if and when needed. It was a welcoming professional atmosphere and everyone I observed coming into the office was treated that way! Thank you.” Paula G. | Chattanooga

Although searching for an urgent care while traveling is not desired, your facility and staff were wonderful. The staff was efficient, knowledgeable, and helpful. They took care of me and got us on our way quickly. We were impressed. Thank you.” Mary S. | Chattanooga

“We traveled from Flintville TN to Chattanooga just to see Dr. Walter Boyantan. He had been our primary care Dr. for over twenty years so the drive was worth it. All people involved in my visit were friendly and professional. I would recommend this AFC Urgent Care to everyone. If you get the pleasure to see Dr. Walter you will be very please!” Dorothy M. | Chattanooga

“The doctor I saw was great. He listened thoroughly and was very understanding. I do not have a regular family doctor so I will definitely be back for any medical conditions. This will be the office I will choose. They took wonderful care of me. Thank you!” Jeff. L | Ooltewah

“AFC in Cleveland went above and beyond my expectations for healthcare assistance! They asked every question I had, listened to my concerns and ensured me I made the right decision to come get checked out and made sure I was well taken care of. Huge Shout Out to Abby because I even came back after my appointment because no other pharmacy could provide me a walking boot and she went ahead and took care of me AGAIN! (Along with Cindy and Dr. Myers) I couldn’t thank the staff there enough for all they did!” Megan T. | Cleveland

“This place and people are wonderful. Great, thorough care. I am a repeat customer.” Lisa R. | Ooltewah

“I was very impressed with the staff and Doctor. I have been in search of a new primary care doctor, this is how I ended up in the location in Sevierville.” Pamela R. | Sevierville

“The medical staff was very kind and considerate. They saw my 4 year old for a cut on her head and made her comfortable and even laugh. This is not always the case with kids!” Carey G. | Fountain City

“Everyone was very nice didn’t have to wait long and the doctor was kind and was very helpful to my sickness.” Paula D. | Fountain City

“Everything as I expected, and more.” Amra T. | Chattanooga

“Everyone is very nice and friendly! I would high recommend them to anyone!” Nancy B. | Chattanooga

“My husband and I have been seen several times since last October. We appreciate the knowledgeable, compassionate staff and the convenience of the location. We typically receive follow up calls and currently feel more connected to the staff at urgent care than our own primary.” Debra I. | Hixson

“I have been very pleased with both visits here! Awesome experience! I recommend it to others when the opportunity opens.” Melinda M. | Sevierville

“The staff was great and the doctor even called to check on me.” Alecia M. | Fountain City

“No complaints. I arrived with my daughter around 7:00. We were from out of town. They got us registered & taken back in no time. Nurse was very friendly, Dr. was friendly. We were out in no time. Very nice facility.  Emily B. | Sevierville

“I was from out of town and this was the best urgent care I have been to ever so nice doctor and nurse was the best.” Rose B. | Sevierville

“I always use and recommend AFC. It is the best place to go to when I am in need to a quick trip to the doctor.” Kimberly J. | Chattanooga

“Everyone from the front staff to the doctor was very kind. I felt miserable and was in and out in no time at all.” Chris W. | Sevierville

“We were visiting for Easter weekend and my daughter had a sinus infection so we went to AFC Urgent Care on Good Friday. They were awesome! Dr. Yount was wonderful! We were in and out quickly. I work in a hospital in Memphis and I was extremely impressed with AFC and the customer service. Thank you so much!!!!!” Donna H. | Sevierville

“Great experience for my first visit and will come back when needed. No wait.”  Jeff R. | Knoxville

“Absolutely love this place. Everyone is friendly and caring.” Angela G. | Cleveland

“Best experience I’ve ever had with and urgent care! From the moment I walked in to the follow up care a couple days later. Everything was excellent!” Juliann S. | Knoxville

“Everyone was professional and caring and it was very much appreciated!” Bill R. | Hixson

“All staff were extremely nice 🙂 I was in and out in no time and the dr was awesome!” Coutney E. | Cleveland  

I am thankful for the service I received. My granddaughter recommended AFC when I asked her about walk-in clinics. As usual, she was right!” Joanne P. | Hixson

“I have been here twice the past two months and both times I had a great experience!” Jewelia F. | Cleveland

“My Dr was very nice I felt at ease with her one of the best experiences I have had at a Drs office. Thanks.” Derek C. | Knoxville

“The whole staff was very nice & friendly. Thanks for a great experience & I will visit again. I have already told all my friends & family about my experience & told them if they need to visit that is a great place.” Pamela D. | Fountain City

“Jessi and all the staff were amazing. Everyone was very thorough, thoughtful and caring. I could not have asked for a better experience!” Chelsea F. | Cleveland

“Very thankful to have this place to go to when my primary is not in the office. I am not able to go to the doctor a lot on weekdays, so glad I found this place. I have been twice to AFC and have been pleased both times. Thank you very much.” Penny K. | Cleveland

“These ladies are awesome. They ALWAYS make sure I’m taken care of.” Lauren C. | Cleveland

“The Doctor made sure to fully explain things. I asked questions and he gave me complete answers. I feel I received the best treatment I possibly could and appreciate it. I will return when I need an experienced doctor .” Andrew F. | Knoxville

“I was shocked with how great the staff is! 10/10. ” Ikhlas S. | Knoxville

“I had good experience!! The lady at the front desk, with the short salt and pepper hair, was very nice. I really also want to thank the doctor I saw! He was the best!!!!!!! Extremely personable, and kind!!!! I just did not like the amount of time I had to wait!!”  Brandi K. | Fountain City

“It was the first time I had been to an AFC Urgent Care and i was totally impressed! I try to not go to the Dr. very often so when I do, I need to go and I like it to be a pleasant experience. The waiting room was immaculately clean, front staff was very efficient and courteous, the nurse who took me back was very nice and asked many questions to ensure she understood what was going on, and then Dr. Rivers was great! We talked, he listened to me without interrupting, and then we discussed my options for getting better. It was a great experience.”  David G. | Fountain City

“The staff and Doctor were very friendly. I would highly recommend this office. Also the fact that their office hours are convenient means a lot.”  Gail A | Sevierville

“I prefer going to AFC because I feel like I get more personal care than I do from my PCP. The staff is always cheerful and welcoming. When I go to my PCP I am always there for about 2 hours, mostly waiting. At AFC I am out within an hour.”  Vickie T. | Chattanooga

“I was so impressed with the whole experience of having to visit a clinic/doctor: Welcoming, minimum wait, and doctor and nurse who were professional and thorough…so much better than having to go downtown to my doctor’s office.”  Judy E. | Chattanooga

“Everyone at AFC Urgent Care in Cleveland was so extremely professional and helpful. Cassie was an amazing nurse! She took time to listen and treat my husband with care.”  Paula D. | Cleveland

“As a graduate with a BSHA and currently pursuing my MBA in healthcare management, I was truly impressed with the way I as a patient was treated and the overall feel of the facility. The patient experience was definitely there and the staff was very informative and helpful. Thank you for your help today!” Barbara P | Knoxville

“I love being able to have such a friendly clinic with such knowledgeable and qualified providers when I cannot see my own PCP. My husband and daughter have also been patients in your clinic and feel the same way. Thank you so much for such a wonderful experience! Dr. Natasha Ballard is excellent!” Noelle B | Chattanooga

It was a very good place to visit, they were very nice and fast with service thanks to the staff and doctor.” Lisa P | Chattanooga

“My visit was thru my work and I was pleasantly surprised at how quick and thorough they were .”  Sandra D | Cleveland

“I have never been anywhere seeking medical attention that I was treated so well. I was treated with respect and caring staff and dr. It was truly an amazing experience. I will recommend them highly!! We as a country need more professionals like these.” Deborah M | Cleveland

“The staff and doctor was very courteous and professional, I would visit again if needed.” Tamekia B | Chattanooga

“My husband and I were traveling from Florida to Ohio when I became sick. I was very hesitant to go to a random place I found on the internet. The staff made me feel immediately comfortable. They helped me choose a pharmacy close by to have my prescription filled quickly so we could continue our travel home. I wish this facility was near my residence!” Kerri M | Cleveland  

“I felt so sick and the compassion of all the staff was so welcoming.”  Billie H | Cleveland  

“I always have had a good experience here and was treated with respect. Thank you!”  Bernice G | Sevierville  

“I was soooo impressed. I went to have my potassium level checked. No one else offered this service with results in a matter of minutes. The facility was fresh and clean. Such a friendly and welcoming environment. The Doctor was the sweetest. She was AMAZING!!!! Thank you so much for being there for me.” 💗 Karen L| Knoxville  

“So glad they are here! As an ICU nurse myself, I find them to provide excellent, thorough care. Keep up the great work, our community is blessed to have you here.” Amanda G | Cleveland

“I brought my son in after picking him up from school for a flu and strep test, since it was closer than our doctor’s office. I was so impressed with the friendliness of the staff and with how clean and inviting the facility was. We will definitely be back if we need you!” Jennie R. | Fountain City

“I will be back when my DOT Physical is once again due. These people were great.” James B. | Chattanooga

“I’ve used urgent care multiple times, and always recommend them! They are always extremely kind and make me feel very relaxed and cared about, which is super important when you’re not feeling well.” Ashley B. | Chattanooga

“Very professional. Was able to treat my condition. I was in and out in under 1 hour. Keep up the good work.” Roger H. | Fountain City

“My experience at this location was very helpful and positive. The entire staff was pleasant and caring. I really like Dr. Congress as well. She has seen both of my daughters on several occasions, remembers them each time and seems to genuinely care about their health and well-being. I’m really glad to have such a great facility just a few minutes from my home.” Lynnae A. | Knoxville

“I love the doctors here and I can be in and out in an hour.” Katie L. | Sevierville

“I go to Lee university and even though they have a clinic I always go to AFC! They have treated me many times and I’ve recovered well from all my sicknesses. They also always give me a follow up call to see if I’m doing okay. Very professional!” Madison J. | Cleveland

“This was my first visit to an AFC Urgent Care facility. I was a little nervous because I was bringing my 2 year old in but I was pleasantly surprised by the staff and quality of care that he received. They took excellent care of my boy and put his nervous mom at ease. We were in and out in about 45 minutes. I will highly recommend this facility and we will be returning again if needed!” Kristen W. | Knoxville

“I always go here–it’s much faster than my normal doctor and office staff is beyond friendly. Office is always very clean and wait times are low.” Janet C. | Cleveland

“Clean, sanitary, well designed for patient flow to allow ample personal space and privacy for all patients. No improvements to suggest.” Diana A. | Cleveland

“It was a great experience for my 87-year-old mother. We were in and out quickly, but we didn’t feel rushed in the exam room. Everyone was very friendly and professional–wouldn’t change a thing.” Phyllis Williams | Hixson

“Everyone was very attentive and we felt well taken care of. They also did a followup call to see if we were improving. Thank you.” Sandra C.  Hixson

“I came in due to a fall at work which required stitches above my eye and an x-ray of my hand. The staff did a wonderful job cleaning and sewing up my wounds. After the x-rays, they told me my finger was broken and wrapped it up for me. They told me to see an orthopedic surgeon the next day. While there I mentioned that I fell going out to the car to get a diet Mountain Dew but never made it. In a few minutes, they walked in with an ice cold diet Mountain Dew. The next day, they called my work to encourage them to get me in to see the surgeon and they called and checked on me. They did an amazing job. I am grateful.” Beth S. | Cleveland

“Upon arriving, I was pleasantly surprised at how many seats were available and arranged to where one could sit away from someone coughing or sneezing. It reminded me of a huge office that a primary doctor would have. The staff was very kind and friendly without being unprofessional. I have been an L.P.N. for many years and worked for several doctors/hospitals and I have never seen a place that flowed/ran quite as smoothly as this. I was quite impressed and pleased that I went there instead of going all the way West to my primary doctor. I plan on using AFC again if needed for urgent care instead of going to my doctor. I assure you that I will tell others about AFC for I have great trust and respect for this place and the way it is operated.” Eve G. | Fountain City

“This is the third time we’ve seen Dr. Congress, for myself, my husband, and my daughter. She is amazing! I wish she could be our PCP.” Tonya H. | Knoxville

“The doctor we saw was warm and inviting and showed professionalism and concern for what was going on with my daughter. She treated her the correct way and to make things even better, they called a couple days later and checked on how she was doing. I would go back if need be again, no questions asked. ” Amanda B. | Ooltewah

“Dr. Congress was an absolute pleasure. The first person in the medical field that I felt actually knew what was going on with my issue. It’s hard to want a family doctor when you have one as good as she! Your nurses and assistants were wonderful as well. Best clinic I have ever been to. Thank you!” Matt L. | Knoxville

“I have been to this clinic on numerous occasions in the past couple of years. They are always friendly, considerate and kind. I am seen promptly, and examined thoroughly. Diagnosis is made and I am given instructions on my care. And then… they call in a day or two to see how I am doing! They are wonderful!” Deborah N. | Chattanooga

“Oh my goodness, I LOVED my visit to AFC in Sevierville! I am a hospital nurse, and I am accustomed to patients complaining about their long wait and their treatment in our ER. I knew I didn’t want to come to my workplace, so I chose AFC when I felt myself coming down with the flu. It could not have been a better experience. The Nurse was personable and pleasant as he took my vitals. Dr. Yount was so nice, and put me completely at ease. My prescriptions and work note were ready immediately, and I was back on my way home in less than an hour. I was so impressed, and I tell everyone who will listen that they need to go there before coming and spending an entire day in our ER! My husband and I will definitely make AFC our first choice in care from now on. ” Christine W. | Sevierville

“This visit was one of the best experiences that I have ever had at a walk-in clinic.” William O. | Fountain City

“It was a great experience. It was not busy, so I got right in. They diagnosed my broken toe with an x-ray and had me on my way. It was a seemless experience. We will make this our walk in clinic choice for sure.” S.P. | Fountain City

“We visited from out of town. Recommended by our son, a chiroptactic physician in Chattanooga. Glad we found you!” Linda H. | Hixson

“I really cannot think of a thing that needs improving. I appreciated the courtesy from everyone but especially theyoung lady at the front desk. And just as important was the very short history page. I was able to complete it in less than five minutes.” George A. | Ooltewah

“My visit was perfect. I took one of your business cards and have already given it to my son. I told him this is the best place to go.” Robert M. | Fountain City

“This was my first time visiting this clinic. My husband has been a few times and has always been happy. I was so impressed and thrilled with my experience. My doctor listened better than my GP does! I felt like my visit was just as important as anyone else’s and I didn’t feel rushed through. Costs of everything were thoroughly explained to me which I appreciated so much. I will definitely be back in the future if I need a quick clinic to get into. ” Elizabeth S. | Chattanooga

“Everyone was friendly and caring. The facility was very clean. I would highly recommend going there!” Lori H. | Chattanooga

“I was very pleased with the friendly staff and quick service.” Heather D. | Fountain City

“Dr. Clark is always awesome and takes excellent care of me. I wouldn’t go anywhere else.” Samuel P. | Knoxville

“Promptly seen and professionaly cared for.” Lee B. | Cleveland

“I appreciate the fact that I did not feel rushed. Each and every one of the staff treated me as a person and not just a number. As miserable as I felt, they all made me feel better.” Cindy W. | Sevierville

“Professional, quick, thorough assessment.” Cindy T. | Hixson

“Was friendly, prompt, couldn’t ask for more, would use again.” Christopher C. | Sevierville

“As a nurse I was impressed with the staff and the facility.” Susan G. | Fountain City

“It was quick and easy. Thanks so much!” Estelle B. | Chattanooga

“Very good service, no wait time for my DOT physical.” Tim E. | Ooltewah

“It was really nice, the best clinic experience I’ve ever had. I recommended it already to a few friends. The nurse was so kind and friendly. Dr. McMichen was calm and subdued, took his time and talked to me. It was very clear what my options and his recommendations were. I had a part in my care, and felt as though I was being heard and also cared for.” Rachel C. | Ooltewah

“First time there with my little ones and it was awesome! So clean and the staff was great! Will be telling everyone!” Stevie D. | Knoxville

“Great atmosphere, people were wonderful, like the Doctor very much, she listened to me and did everything to make me comfortable and made me feel like my opinion matter. I will go back to this clinic in the future and will tell all my friends about my experience so they to can go to this clinic.” Christina K. | Ooltewah

“The PA I saw was excellent. An extremely caring and gracious lady. I appreciated the care I received on my first trip ever to a walk in clinic. ” Tara W. | Chattanooga

“My visit was met with friendly staff and prompt service. Every person there was polite and helpful. The doctor did not rush me, they gave me the information I needed, and his compassion and competence showed through in his demeanor and voice. It was a very pleasant visit. I cannot say the same for one of the other walk-in clinics in town, but I can say that I will recommend this AFC center to people I know who might need your services. ” Martha I. | Hixson

“I recommend this clinic to all of my friends when they say they are under the weather. I always get great care and the medical staff is always attentive.” Peggy B. | Cleveland

“Brought my son into this location. Doctors are wonderful as well as the nurses. Would recommend this office to all my friends and family.” Amber T. | Ooltewah

“I was very impressed by our first visit. The office was extremely clean and we were greeted very warmly by the front desk. My son was taken very well care of by both the nurse and doctor. We will definitely be back (hopefully not anytime soon) and would highly recommend this place to our friends and family.” Cyndi B. | Fountain City

“The receptionist was sweet, the nurse that took vitals was super comforting and kind, the doctor was a little quiet (my ears were stuffed up too) but seemed very attentive to what I said and she made sure everything she told me was typed out so I didn’t miss anything we talked about. That was the overall nicest doctor visit I have ever experienced myself. I give them a huge A+ and thank them very much for the kind hearts! I will most certainly recommend people here and come back if and when I need to. Thank you guys so much!! And God bless you all!”  Haily B. | Sevierville

“Clean clinic. Friendly staff. Convenient location. Very knowledgeable and patient nurses and doctor. I wish this could be my primary care doctor. I’m very grateful that you are here and thank you so much for providing such a good care for the community ❤️” Mai P. | Knoxville

“My confidence in the care I receive at Urgent Care, and that my husband has received, puts my mind at ease. We are in our 70’s. My husband has had a stroke and seizures, but when his foot was bothering him I knew he would be looked at quickly and competently at your Urgent Care, and he was. No being shipped off to other facilities for X-rays or a boot. Thank you for your care and kindness.” Diane C. | Knoxville

“Great staff and clean building.” Melissa C. | Ooltewah

“The front desk told me they have you in and out within an hour. It was less than 30 minutes. I was impressed with the staff and facility. Will go back there again if needed.” Winifrede W. | Hixson

“My little girl was sick so I brought her here on a Sunday. Everyone was really nice and understanding. If I ever need a doctor on the weekends or in a hurry I will be coming here. Thank you so much for having weekend hours!” Staci H. | Fountain City

“Super nice in all areas. I was in and out quickly at 8:15am and will use again. Will recommend.” Martha G. | Knoxville

“Your staff was amazing from Ricky at the front desk, nurse Alexis, and Dr. Yount! I could not have asked for better service or care. We had to return shortly after leaving because I spoke with my Orthopedist from home and he requested a splint instead of a boot and I felt the staff went out of their way to accommodate all our needs and make my baby as comfortable as possible!” Kim N. | Sevierville

“I felt a warm welcome as soon as I walked in the doors. Everyone I came in contact with was extremely pleasant and helpful. It was clean and smelled good throughout the office. I would recommend this urgent care and will visit again if needed!” Kayley S. | Ooltewah

“It was nice to get a call from the office checking to see how I was doing and asking if I had any questions. I did have a couple of questions and the nurses station answered them for me. She was very nice to talk to, very professional.” Karen B. | Hixson

“This office is very professional and they always treat me with kindness. I would recommend this office to anyone that needs medical attention.” Tammy W. | Cleveland

“I was very impressed with how friendly and considerate the staff was to me! Jill was especially kind and also concerned with my condition, and she also respected my choices toward a certain medication. My treatment was excellent! Thumbs up!” Lottie C. | Chattanooga

“From front check-in to check-out everything was wonderful. Kind nurses, a receptionist that is all smiles and a doctor who listens! I wish I could make this place my primary doctor office. Thanks for the great treatment.” Amy S. | Ooltewah

“I am always pleased when I come to AFC. Keep up the great work!” Leanna M. | Cleveland

“I brought my 2 year old daughter in. The nurses and doctor were so carring and would try to make her laugh and even explained to her what they were doing. I will be coming back.” Mark F. | Sevierville

“The front desk woman was very friendly,polite, professional and very courteous to not just me but every customer that came inside. Great job! Facility was clean…. will definitely use urgent care as our choice for a clinic! Thank you!” William L. | Fountain City

“I have been here twice and the wait time is never long. They always take great care of me!” Shannon N. | Cleveland

“Five 🌟, for sure! Thanks for taking great care of me!” Christy T. | Chattanooga

“I wouldn’t go anywhere else. They are so good with my kids too!” S.M. | Cleveland

“Fabulous staff ! We were in and out quickly, extremely sweet and caring staff! I would highly recommend this place to anyone!” Linda B. | Knoxville

“I was in AFC in Cleveland, TN three times this week, with 3 sick children. Each time I came in, the service was exactly the same. The front desk was friendly and quick, the nurses were very attentive and spoke directly to my children. And each doctor/P.A./N.P. we encountered listened to us and were very helpful. I appreciated that I was in there no more than hour with each visit. Thank you for giving my three kids great care. We will return again.” Megan N. | Cleveland

“Everyone was professional and courteous. All my questions and concerns were addressed. The doctor gave me the meds I needed and explained what to expect. I especially liked that I was given thorough written instructions. I will use this clinic again and recommend it highly.” Jacqueline O. | Hixson

“Professional, relaxed, clean environment. Everyone was very helpful, answered every question, no matter how small. Everyone showed genuine concern. I was very ill that day, started to feel better when I left because the attention I received didn’t make me feel like I was just a number. I know where I will go the next time!” Roger E. | Fountain City

“I can’t think of anything more that you could do. I was very pleased with how I was treated.” Tonya M. | Chattanooga

“So glad to have clinic in my area. Very pleasant staff. Appreciated the follow up call!” Barbara F. | Fountain City

“I had a very good experience with your staff. It is nice that they followed up via phone call three days after my visit to check on my health.” Jordan O. | Hixson

“We were very impressed and want to say thank you again to the Dr that day and also to nurse Amy. Really nice people at your facility and the needs of our daughter were met. Thanks again!” Bob C. | Sevierville

“This was my first visit to Urgent Care after moving to Tennessee from Georgia. Everyone was nice, pleasant, and helpful. The Dr was very personable and professional. She is a caring individual and so kind. As we left, I made the comment that the entire overall experience from the front desk to check out was awesome.” Janice P. | Chattanooga

“I was on vacation and needed an Urgent Care facility and I saw your sign and opted to visit. I have worked in the medical profession for 39 years and was very pleased with the courtesy, professionalism and knowledge of your doctor and staff. Would definitely recommend your facility to anyone.” Lou Ann L. | Sevierville

“I have no suggestions for improvement in the care provided. I am completely satisfied with this visit.” Diana A. | Cleveland

“I believe this is my third visit since this location opened up. I love this clinic. I especially like that I will be evaluated and treated by an actual medical doctor. This clinic is clean, quick, and appropriate for urgent type care. I am so glad they are in my community.” Letha L. | Foutain City

“This office is beyond wonderful. Everyone in it from the front desk to the doctor is top notch! I appreciate them and their understanding of my time being important!” Karen C. | Cleveland

“I always have a great experience here even though I’m there for not so great issues! I’m closer to a different physician’s care office, but I always head straight to this location because of my experience.” Carlynda C. | Chattanooga

“I was dreading a visit to Urgent Care, but I was pleasantly surprised. Everyone was so professional and courteous, and the wait time was very short. I would recommend this facility to anyone who needs it.” Sue H. | Sevierville

“By far, the best walk-in clinic I have ever gone to. Every single thing was top notch. I can think of nothing I would do to improve it.” Leslie M. | Ooltewah

“This location was wonderful! They answered all of my questions thoroughly. I think it’s really helpful that they print your discharge papers off for each patient to make sure that you get the correct medication later on.” Elizabeth A. | Knoxville

“Continue giving the best care possible with the latest technology along with affordable service. GREAT PEOPLE DO A GREAT JOB!” Terrance W. | Chattanooga

“Awesome experience. Being sick and feeling horrible, no one wants to sit in a doctor’s office for a long time. I was so pleased with the length of time I was there. I was checked in, seen by a doctor and checked out within half an hour. All staff were very friendly and caring. I would absolutely go there again, and highly recommend to anyone! Fountain city AFC you guys rock! Thank you so much!” Lisa W. | Fountain City

“I was sick and they did everything they could to make the experience positive!” Dorothy K. | Hixson

“I was very impressed on how fast I was served. And I was even more impressed by the fact they called me on my labs and told me I was receiving the right meds . Most of all they called me to ask how I was feeling. That was a plus. I will definitely recommend this office. My first time and I will definitely go back when needed. Thank you to all the staff.” Cathie B. | Cleveland

“Very impressed with the doctor. Great bedside manner!” Martha M. | Ooltewah

“Great experience. Treatment was what I had hoped it would be. PA was knowledgeable about asthma and prompt treatment. Very happy overall. Would not hesitate to use facility again.” Etta T. | Hixson

“Dr. Yount & Amy were very knowledgeable and handled my injury professionally. My follow up visit was fast and encouraging that I was taking care of my wound properly. Facilities were new and very nice. Thanks for saving our vacation!” James W. | Sevierville

“This provider is AWESOME. Remembered me from last time–I wish he could be my PCP!” Mariah T. | Sevierville
“I couldn’t get in to see my regular doctor and these folks were very nice and helpful. I’ve never been to an urgent care office before, so this was a good experience.” Michelle W. | Knoxville

“I do not have any suggestions to help you improve, except to keep up the good work. I consider this AFC Urgent Care center my primary physician’s office. I love everything about the service, the staff and the pricing at this location.” Jennifer J. | Chattanooga

“The visit I had at AFC was Excellent. I will recommend them to anyone who needs medical care.” Deborah H. | Cleveland
“I have had a regular primary care physician for many years but I have found the 4-5 times I’ve come into this urgent care it’s very professional. It has met my needs and everyone–I mean everyone–is very kind and friendly.” Trudy B. | Chattanooga

“I came into the care facility on a Saturday morning for a concern of poison oak. I was seen and treated within 30 minutes and was on my way back home. Excellent!” Karen S. | Cleveland

“The doctor remembered my daughter from our previous visit which I appreciated and didn’t expect. She also went out of her way to try to accommodate the type of treatment her ear doctor had recommended. She gave helpful recommendations and we were in and out in less time than it took to visit her regular pediatrician.” Kristy M. | Ooltewah

“Both of my visits were really great. The entire staff was friendly, welcoming and obviously skilled and efficient. Both doctors kept me at ease and the sutures for my cut produced an excellent result.” Donna T. | Knoxville

“I had an amazing experience! Everyone was exceptional from the front desk to the medical assistant to the doctor! I have never had such a great experience at an urgent care and I will be sure to tell friends and family about AFC. Thank you to the staff!” Ashley W. | Knoxville

“Very friendly and fast! That is so helpful with a toddler and they were very helpful with finding out what was wrong.” Krista B. | Sevierville

“I work in the Operating room at a hospital in Chattanooga and am used to being in various healthcare settings. I was extremely impressed with your facility. The physical building was new and clean. The front desk people were nice and efficient. The medical assistant that took my H&P and vital signs was pleasant and focused. My room was clean. What impressed me the most was Dr Ballard. At the end of the day, she was still pleasant and non rushed. She listened to me without interrupting. My problem was simple and I tried to be as concise as possible. I know MD time is valuable. She is a great asset to your company in both her professional judgement and demeanor. I would not hesitate to go to your facility again for an Urgent Care problem.” Andrew J. | Chattanooga

“Always get answers to my guestions and am pleased with my care!” Mary H. | Cleveland

“Everything has always been very good. I have always felt comfortable and my needs have always been met.” David C. | Cleveland

“I have been to this center several times over the years. Am always treated very well, and fast. Seldom any wait.” Barbara S. | Chattanooga

“Brought 4 year old granddaughter in. Great experience, will use again.” Denise S. | Knoxville

“My visit was quick and everyone I came across in the clinic was very professional.” Michael B. | Hixson

“I have visited other Walk-in Clinics, but found this one VERY professional and VERY helpful. I had fallen and was concerned about the pain. I left there with a better understanding of what I had done and I felt much better about it. Everyone there was WONDERFUL!” Catherine B. | Cleveland

“Great Service Efficient and very thorough! They all Listen and are very conscientious of their work!” Kelly A. | Chattanooga

“We were very impressed. The doctor and staff were skilled and professional. The waiting room and exam room were clean. We appreciated the follow up call. No suggestions for improvement.” Brianna S. | Ooltewah

“Great experience both times! Fast friendly easy and efficient.” Amy B. | Chattanooga

“This was my very first experience and I was extremely impressed. Since my routine physician was not available to see me, I chose your business and I sure was satisfied with the splendid care I received. What a blessing that my medical problem was diagnosed and properly cared for and the end results were positive. In the event I have an unexpected illness and my doctors office is not open, I would first chose your business over the ER. Thank you for being there when I was very sick. I have told numerous friends and family how wonderful the experience was.” Caroline A. | Chattanooga

“I absolutely love the fact that I was seen by an MD. It is so rare these days to be seen by anyone other than a PA. I also appreciate that he called me a couple of days later to follow up to make sure I was feeling better. Well done!” Wade R. | Knoxville

“My care was excellent even had a follow up call today from the doctor to check on me. I was very impressed.” Nancy W. | Knoxville

“I felt really welcome! Easily one of the best experiences of care I had.” Courtney F. | Knoxville

“I was EXTREMELY satisfied with the service and the PRICE of the service. Normally, I would go to an ER for this sort of situation (and be “out-of-pocket” a LOT more money). Rest assured that I will drive the extra distance in the future for this level of care. Thanks SOOOO MUCH for being there!” Tim D. | Cleveland

“I live in AL and was vacationing in Pigeon Forge this weekend. I had to visit AFC Urgent Care on Sunday. The nurse took me in almost immediately and the doctor saw me shortly after the nurse left. I was given a diagnosis and a prescription to get rid of the infection. Everyone was very kind and caring. Angela from AFC called me at home to see if I was doing better and again AFC Urgent Care responded with a follow-up to complete the diagnosis. I HIGHLY recommend AFC Urgent Care in Sevierville, TN.” Joanne G. | Sevierville

“Excellent, efficient, competent, and cheerful staff! Thank you AFC!” Stephen H. | Knoxville

“I was very sick with bronchitis and was very pleased with the care I was given! I had been referred by a friend and will refer other friends in the future.” Debra V | Chattanooga

“Excellent first visit! I will be using this facility when needed in the future.” Amy H. | Sevierville

“I was very impressed with the location and staff!” Charles R. | Knoxville   

“I am super picky with cleanliness and professionalism, so I was blown away with how professional Dr. Congress and her staff were, and how wonderful my experience was there! Thank you so much for caring enough to answer every question and make me feel special and important.” Dee B. | Knoxville

“There are several clinics in Cleveland but this is the only one that we want to use.” Ronnie C. | Cleveland

“The whole staff was pleasant and concerned when I came in and got me immediate assistant when mentioned I was having numbness and tingling in my arm and hand. They kept checking on me until the doctor was able to see me. Dr. Ballard was excellent and made sure she was complete in her exam, diagnosis, and treatment. I was 200% pleased and will be going back when needed.” Elizabeth W. | Ooltewah  

“Everyone from the time I walked in the door till I left was absolutely wonderful and so helpful. I will go back and will recommend to everyone.” Teresa K. | Sevierville   

“It was a good experience. Everyone was kind, compassionate and caring during my entire visit. I would recommend highly.” Jackie Y. | Cleveland   

“We appreciated the compassion and empathy! And the expedited service! Thankful that we were referred here!” LeBrea F. | Ooltewah

“This was my first experience visiting your facility! I was impressed with the cleanliness, professional staff, and the nurse practitioner who was taking care of me that day. I was feeling much better in 24 hours of my visit. It’s great to know your office is available when it’s after hours for my regular doctor and need to be seen. I would definitely recommend Doctors Express Urgent Care.” Karen M. | Chattanooga  

“I absolutely LOVE this place!!! I had been suffering for three weeks. I had been to my PCP and the CVS Minute Clinic, and had been given the wrong diagnosis. The doctor I saw, set me on the road to recovery. I’m extremely grateful.” William G. | Sevierville

“The doctors are knowledgeable and take time to explain the diagnosis and treatment. I would definitely recommend AFC Urgent Care to family and friends.” Michele M. | Ooltewah

“I have visited the office several times. The personnel has always been very helpful. I would recommend it to anyone.” Gayle L. | Cleveland  

“This was my second visit and I was care for as well the second time as I was the first will keep using you. Keep up the good work and thank you!” Jim B. | Chattanooga

“Don’t really know of any improvements to recommend, the facility is new and the staff was great. I had forgotten that someone from there actually called me to ask how I was feeling a couple days after my visit which was very thoughtful.” Scott L. | Sevierville 

“Everyone was extremely nice an the doctor was very helpful an kind. This was my first visit to the clinic. I was amazed on the excellent care an compassion I received from my doctor. I will be returning here for future care. I will also be recommending you to my family and friends. Again thank you to your staff sincerely.” Darling K. | Hixson

“The team at AFC Urgent Care were genuinely concerned about my health and what was needed to help me feel better. Everyone was thoughtful and respectful. The call back to check on my status was very important to me because it reinforced I wasn’t just a dollar sign but someone they cared about. Keep up the good work!” Sandra S. | Ooltewah

“I am glad you are open when my doctor’s office is closed. I always know I will get good care and receive a followup call.” Patty A. | Chattanooga   

“I was very impressed and appreciate the way all of the staff addressed my concerns.” Michelle M. | Ooltewah

“I was very impressed with my experience at AFC. All staff members were very helpful and kind. I have already recommended AFC to a co-worker who was equally impressed.” Tim C. | Chattanooga

“My family uses your clinic all the time and we are always pleased with the great care your staff provides.” James P. | Cleveland   

“I was very pleased with my visit and I couldn’t suggest anything for improvement. I was waiting on my doctors office to schedule a cat scan and I was hurting so bad and got tired of waiting that I went to the clinic and they scheduled a cat scan for me immediately. Thank you to the entire staff for caring for me.” Kathleen C. | Knoxville

“AFC Urgent Care is the best urgent care in Ooltewah, TN. Thank You.” Larry S. | Ooltewah

“Everyone was kind and caring even though we came in within an hour of closing. They did a great job both days we were there. I thought it was great how they provided us with our X-rays for our other doctor. Your nurse even gave my son lessons on using his crutches. Awesome Job!” Bethany N. | Chattanooga

“I was very impressed with the care and attention I was given during this visit and the one the week before with my son. The staff and doctors were nice, friendly and didn’t treat me as I was inconveniencing them. It was a great experience for me.” Christine H. | Hixson

“It was our first time here. Staff were amazing and super super nice! Very kid friendly environment and quick in/out time! We will definitely go back here when needed.” Amanda B. | Cleveland  

“I don’t know how you could do any better. This was my second visit and it is reassuring that you are there whenever I might need you.” Pamela E. | Chattanooga

“This urgent care facility is wonderful. Every member of the staff is friendly and efficient. The waiting time is minimal. I have been here several times with complete satisfaction. My chest X-ray was done quickly, and results were available almost immediately. I appreciate each one of you!” Charlotte F. | Hixson

“I was in this office twice in a week. The first time with the flu (yuck!), and the second time 6 days later needing stitches. Both times I was seen promptly and taken care of within an hour max of my arrival time. The receptionists were both extremely friendly. Not only to me, but to the other patients as well. Both the Dr’s and nurses I saw were bright and very knowledgeable. I left both times with a great experience! Would, and will, HIGHLY recommend this office to friends and family!” Kathryn M. | Ooltewah

“I am very impressed that while I was filling out this form someone called from AFC for feedback. What is really important is that you want to give good service. When the will and determination is there one always finds a way to do a good job.” James B. | Cleveland

“Loved the physician and the attention paid to details of my injury. Would use this service again. Much better than my PCP experience.” Stephenie B. | Ooltewah

“Amazing facility and staff!” Kylie S. | Chattanooga   

“I would come back here with any of my family. Very nice Doctor and staff. Keep up the good work.” Cheryl H. | Chattanooga   

“I’ve visited this site several times over the last three years. I was never disappointed in the way I was cared for and treated with respect each time. Thanks for the work you do and the Staff you select for your representatives. Well done!” Stephen O. | Chattanooga   

“Upon my arrival with my 4 year old daughter I immediately assumed the wait would be lengthy due to the full waiting room. We were seen much sooner than I antcipated, thankfully. Dr. Rudolph is always kind and present. He sits down and takes the time to by only speak but to listen. I didn’t fee like he rushed us through and left feeling confident in her diagnosis. The front staff was kind and quick. They knew what they were doing and did it efficiently while also being friendly. I’ve never been big on walk in clinics but I’m a fan after visiting this location.” Alison D. | Cleveland   

“This office is our first choice when someone is sick or has an injury. Easier to get in and see a doctor than our primary care physicians, much quicker than ER if its a break or sprain, stitches, etc.” Iris J. | Cleveland   

“I love this walk in clinic I always take myself and my three kids there. The doctors are very friendly and extremely nice.” Brittany B. | Cleveland 

“I really appreciate this office. They respected my time and took care of me.” Karen C. | Cleveland   

“I believe this has been my third visit here and each time I have been well treated and cared for. Everyone is friendly and attentive to my concerns and each time my issue has been resolved. I am also grateful for your early office hours.” Ann K. | Cleveland   

“There are several clinics in Cleveland but this is the only one that we want to use.” Ronnie C | Cleveland

“I was very impressed with the friendliness and how quickly we were seen and diagnosed.” Deborah H. | Hixson   

“All good – very friendly and competent people!” Edmond T. | Sevierville   

“Everything was great! Everyone was very friendly and they were great with my kids!” Jennifer J. | Sevierville   

“Jennifer Gibson was the nurse that helped me. She was excellent. Jennifer was wonderful too. She was thoughtful, kind, and compassionate. Dr Anthony Yount has seen me on both visits. He is so down to earth and relatable. He listens and addresses all my concerns. He even comes back in after the visit and makes sure you understand everything or if you need anything else. I have even had my husband go to see him when he was sick. And when my dad had bronchitis, I told him to go see Dr Anthony. He was so pleased with him just has we have been. I will continue to recommend this facility to anyone who needs urgent care. From the time you walk in till you leave. Everything and everyone is caring and kind. The facility is spotless and comfortable. The wait time is reasonable. (I haven’t waited more than five minutes either time. My husband had to wait longer but still reasonable. ) I can’t say enough good things about this office, and especially the staff. And bonus points that you get a call a few days later to check on you. That is unheard of and needs to happen more. It shows the practice cares and has the hometown feel we are looking for. A+++++” Beth B. | Sevierville 

“Don’t really know of any improvements to recommend, the facility is new and the staff was great. I had forgotten that someone from there actually called me to ask how I was feeling a couple days after my visit which was very thoughtful.” Scott L. | Sevierville 

“This was my first time in this office and I was very impressed with all of your staff. There was a wait time of 15 minutes or less, all staff were cordial, well mannered and helpful. I have used the urgent care on Vetern’s for a number of years; I am so pleased with this new one I plan to transfer to it. Thank you so much for choosing Sevierville.” Linda L. | Sevierville 

“I was so impressed with the staff the nurse and the way my doctor (Yount) explained the issues and I was treated with dignity and all my concerns were listened to and explained . Very happy with this office.” Debora B. | Sevierville

“I would recommend any one to go here the staff and doctors where very helpful and helped with all my questions and was very respectful.” Tammy S. | Sevierville   

“Everyone from the time I walked in the door till I left was absolutely wonderful and so helpful. I will go back and will recommend to everyone.” Teresa K. | Sevierville   

“I have been to the office for illnesses, to ear infection and most recently for a piece of glass in my foot. I have always been taken great care of and was seen quickly. Thank you!” Angela M. | Cleveland 

“Everyone was wonderful! Took great care of my daughter. Meant so much that staff went the extra mile to make us feel welcome.” M. W. | Cleveland  
“I couldn’t ask for better care. They treated me with dignity and respect ,they were concerned with my health.wonderful attitudes.” Terry M. | Cleveland 

“I was very surprised by both the friendly attitude and thorough care I received from every staff member! This urgent care is really a cut above the rest. My experience was one of the most positive I have ever had at any doctor’s office. Dr. Rudolph was kind and really seemed to listen. Nurse Cindy explained everything in an easy to understand manner and was so friendly. I will definitely used this center again if a need arises!” Meghan J. | Cleveland   

“I have been to this facility several times now and they always seem to take care of everything. So easy to just walk in rather than being put off for a week to get an appointment with my regular physician. When I am sick I want someone to take care of me Now!!” Sandra W. | Chattanooga  

“My family has been going to this location for several years. We love Dr Ballard and Dr Sparks. They are very kind and concerned doctors and I feel confident in their treatment. The front desk medical assistants and nurses are very nice and courteous and do a great job. Very satisfied with the care we receive!” Janet B. | Chattanooga 

“This is the second time I have been to Urgent Care and I have been very pleased. Felt better by the next day! Thank you to everyone there for being there on a Sunday afternoon!” Felecia C. | Chattanooga

“Every time I have been there, I have always been greeted as soon as I walk in the door or as soon as I reach the desk. The front desk personnel are easy to work with, filling out forms and getting my information input in the computer. all the associates are very professional and smiles (that always cheers me up even when I am feeling bad) I’m fortunate that This office is close to my home and feel that I am a priority and important when I come there. They always call and check up on my visit to make sure the treatment helped me get better. If I am not better they will ask me to come back in for further diagnosis may be needed. I have never been disappointed in my treatment. Thank you for the follow up on my care I received.” Nikki M. | Chattanooga   

“This was my first experience visiting your facility! I was impressed with the cleanliness, professional staff, and the nurse practitioner who was taking care of me that day. I was feeling much better in 24 hours of my visit. It’s great to know your office is available when it’s after hours for my regular doctor and need to be seen. I would definitely recommend Doctors Express Urgent Care.” Karen M. | Chattanooga  

“They do a great job. Have used them several times.” Terre W. | Chattanooga  

 

“This is my second time using this facility. First, I appreciate having a place to go if sick on the week ends. Second, I didn’t have a long wait even though there were several patients ahead of me. It appears your procedures in place help eliminate long waits especially when you have a history established with a patient. Third, I am thankful you have technicians, business staff, and doctors willing to work week ends. Finally, I was impressed by the cleanliness of the building both outside and inside which helps in controlling any diseases brought to and inside the building. Well done! Thank you to everyone at this facility.” Rick E. | Cleveland 

“When I was young and fall down my mom was always there to hurry and fix my booboo .with loving care.I couldn’t have been treated any better than if mom was there with your staff….I felt at home and no worries. You guys are awesome!” Matty J. | Cleveland 

“Best walk-in clinic I have been to. Definitely will use it again.” Gary H. | Cleveland 

“The entire team was wonderful. I have visited this facility three times now and have been highly impressed with the level of service each time. The staff is absolutely fantastic!” Michelle C. | Cleveland 

“In my two experiences with your office, I have not seen anything I would suggest you change. I am just grateful you are close to my house and I can get in when needed.” Vivian P. | Chattanooga

“My visit was very pleasant. I was in, seen and out within 1 hours, which was awesome. When you’re sick, you don’t want to wait a long time to see a doctor. I would send a friend.” Mary J. | Chattanooga 

“Great facility. Always our go-to place for the whole family.” Suzy A. | Chattanooga

“A terrific place to go when you are feeling sick! So courteous, caring and thoughtful! Quite throrough in the examination and explanation of medications! The center called back three days later to see how I was feeling! Great place!” Linda M. | Chattanooga

“The doctor and nurse on staff that day were very attentive and friendly. They actually listened to our thoughts and concerns. It was a very good experience!” Jane F. | Chattanooga
 
“This was my second visit and I was care for as well the second time as I was the first will keep using you. Keep up the good work and thank you!” Jim B. | Chattanooga

“Very pleased with the care I have received at your clinic. Would definitely recommend to anyone.” Betsy Z. | Hixson 

“I had just moments earlier tried to go to a nearby clinic that I regularly go to. It was 30 min before closing and they had the door locked and would not take me. I was afraid the same thing would happen at AFC, but you guys gladly took me in. All of the staff treated me as if I was the first patient of the day. Not like someone who had walked in just before closing. I will be going to AFC from now on.” Gregory B. | Cleveland   

“Wonderful friendly staff!” Charles A. | Hixson  

“Your office is a lifesaver for a busy working parent.” Alisa D. | Chattanooga   

“I was very impressed with my experience at AFC. All staff members were very helpful and kind. I have already recommended AFC to a co-worker who was equally impressed.” Tim C. | Chattanooga   

“I have been to this center several times for myself, my husband and my daughter. Each time I have been treated in a respected manner, the doctors were professional and the care was very efficient. I plan to come back, if the need arises and I recommend AFC to my friends.”  Michelle K. | Hixson   

“I was in and out quickly. My time was very respected and I appreciate that.” D. A. | Cleveland   

“I am amazed with your speed and efficiency of handling my persistence coughs, I was treated with steroids shots, and provided a necessary prescriptions. Eventually my cough stopped……I felt great since then.” Michael B. | Cleveland  

“Such a great experience! I took my daughter here when she severely reacted to wasp stings! They got her in right away; the place was clean; the front desk was super friendly; they called my insurance so I knew exactly what to pay; and the doctor as great with her! A year later when I sprained my foot and ankle, I immediately knew to go back! My experience was the same! In fact, I recommenfed AFC/doctors express to a friend just this afternoon as an alternative to going to the ER over her daughter needing stitches. Everyone was so friendly!” Grey B. | Cleveland   

“Wow! Everyone here was amazing! The facility was immaculate, the receptionist(s) and nurses were very welcoming. We felt like we were in great hands with the NP, and when Dr. von Gremp came in to see us we were absolutely astounded by the plethora of knowledge this man had. Many times you walk out of the Dr’s office thinking “was that really worth it” even when filing with insurance but this time we were, unfortunately, self pay and even so, there was no question about it…it was worth every penny. Thanks to everyone! Well done!” Joe L. | Hixson   

“My family uses your clinic all the time and we are always pleased with the great care your staff provides.” James P. | Cleveland   

“My visit was more pleasant, more thorough, and quicker than my primary care physician’s office. I was more than pleased with the Doctor and all the staff. Thank you for quality care and service!” Wendy H. | Cleveland   

“The reception personnel were great. Kind, engaging, and professional…” Ben M. | Chattanooga

“I was very impressed and appreciate the way all of the staff addressed my concerns.” Michelle M. | Chattanooga   

“I had a wonderful experience everyone was really nice and I really liked the fact that I received a call a few days later to ask how I was feeling. I will use this office again.” Marquise M. | Chattanooga   

“I had a very good visit at your office. The staff was very courteous and helpful. Thank you.” Karin W. | Chattanooga   

“Loved this facility. My two year old daughter was the patient and from the front desk to the nurses and the physician herself they treated us like their first priority. THANK YOU!” Maribel G. | Cleveland   

“The whole staff was pleasant and concerned when I came in and got me immediate assistant when mentioned I was having numbness and tingling in my arm and hand. They kept checking on me until the doctor was able to see me. Dr. Ballard was excellent and made sure she was complete in her exam, diagnosis, and treatment. I was 200% pleased and will be going back when needed.” Elizabeth W. | Chattanooga   

“It was our first time here. Staff were amazing and super super nice! Very kid friendly environment and quick in/out time! We will definitely go back here when needed.” Amanda B. | Cleveland  

“I was impressed the actual doctor called to check on my progression.” Joan H. | Cleveland   

“Although I do not enjoy going to the doctor my visit was very pleasant. I was in and out in less than an hour. I will definitely keep this office in mind for my medical needs in the future.” Dona T. | Cleveland   

“This is the third time I have been to this location and it’s great! I’ve never had a long wait, I’ve never had a bad experience! Everyone is so nice and friendly and direct about the visit.” Rachel S. | Hixson  

“This facility has been a lifesaver for our family. You all have been able to handle everything from a runny nose to stitches. I always speak highly of your facility & recommend you every chance I get. Thanks a million!!!” Alisa D. | Chattanooga  

“I cannot say enough nice things about this location. The people are friendly and welcoming and conduct themselves in a professional manner at all times. They are equally as nice when you talk to them over the phone.”  Denise C. | Chattanooga 

“This is the 2nd time I’ve been to this office. Both doctors, and both nurses/assistants were the best! They cared about my situation and all seemed concerned. They wanted to make me feel welcomed. I’ve never been to a doctor who’s made me feel so comfortable. I will forever come to this certain office!”  Erica O. | Chattanooga 

“Dr. Sparks was awesome. He explained my diagnosis at a level I clearly understood. I feel confident going to this clinic. I did not have to leave work early to go to my PCP but can go to this clinic and see a doctor with very short wait time and at same cost it would be to go to my doctor. Also they actually call and follow-up.”  Julie S. | Chattanooga  

“The doctors are knowledgeable and take time to explain the diagnosis and treatment. I would definitely recommend AFC/Doctors Express to family and friends.” Michele M. | Chattanooga

“I dreaded going to a doctor to get X-rays but this visit was a breeze. I will go again and I told my family about it.Thanks for great service!” Robert G. | Chattanooga

“Everyone was absolutely SUPERB & I cannot find all the words to accurately describe how blessed we are to have been introduced a year ago to your outstanding, caring staff.” Clarice J. | Cleveland

“It was the best walk in clinic I’ve been to. I waited in the waiting room 10 minutes, and was called back. The dr was in within a few minutes, [and] I was on my way.” Mary O. | Cleveland

“I’ve never been treated so kindly by a team of medical professionals. It’s tough to drag yourself out to see a doctor when you’re sick and I was extremely grateful for the short wait time, I was in and out in under an hour.” Amber B.| Chattanooga

“AFC/Doctors Express is the best clinic in Cleveland!” Jason D.| Cleveland

“I was extremely impress with my visit. It could not have gone any better. I have recommended you all to everyone.” Cara W.| Hixson

“We always pick AFC/Doctors Express because of the short wait time and the excellent care we receive. We have visited numerous times and have never had a bad experience.” Connie A. | Cleveland

“This is by far the best walk in clinic in town.” James H. | Cleveland

“Thankful you are in my neighborhood when I need care. I prefer to go here for minor illnesses and will continue to visit when needed.” Lauren O. | Cleveland

“Dr. Broyles was so nice and professional. I am a Rad Tech at local hospital, I will return here, if need be, instead is our ER.” Olivia W. | Chattanooga

“Your staff, both at the desk, the nurses, and the doctors, work at a very professional level, but at the same time, they are very warm, friendly, and caring. I was very impressed, and I will not hesitate to tell my family and friends about you. You all are doing a great job, and I will be seeing you again as my medical needs arise. Again, thank you.” – R. D. | Cleveland

“I was impressed. Not at all what expected. I will suggest AFC/Doctors Express to everyone. Thank you so much” – M. J. | Chattanooga

“Great visit! Always feel very comfortable going here for any medical needs! Great nurses! Everyone is kind and helpful! I would definitely recommend this place to both friends and family!” Bryn D. | Cleveland

“I don’t know how you could do any better. This was my second visit and it is reassuring that you are there whenever I might need you.” Pamela E. | Chattanooga

“I think you guys are wonderful!! A breath of fresh air in health care. Keep doing what you are doing and I’ll keep coming back!!” Teri G. | Cleveland

“I’ve never had a bad experience at AFC/Doctors Express. Each of my family members have been treated on occasion and we have all left feeling satisfied and happy with our experience. I will continue to recommend this location to friends and family, as well as visit next time I’m in need of medical care.” Meg M. | Cleveland

“Everyone was extremely nice an the doctor was very helpful an kind. This was my first visit to the clinic. I was amazed on the excellent care an compassion I received from my doctor. I will be returning here for future care. I will also be recommending you to my family and friends. Again thank you to your staff sincerely.” Darling K. | Hixson

“We appreciated the compassion and empathy! And the expedited service! Thankful that we were referred here!” – LeBrea F.| Chattanooga

“Overall, this was the best Dr appointment EVER, for myself or any of my 3 children, that is saying alot.” – S. P.| Cleveland

“I would not recommend any changes. Everything was like clock work. It was very clean. Everyone was professional and friendly. The doctor was very friendly and put me at ease. He had compassion and took his time with me. I would recommend AFC/Doctors Express!” – G. D.| Chattanooga

“Was great, very warm and compassionate.” – B. L.| Chattanooga

“The Dr that I saw was very professional but down to earth at the same time. An office where you actually felt cared for and not just another patient.” – C. P.| Chattanooga

“It was a great place and you get in and out in good time. I have told everyone how great it was.” – P. D.| Hixson

“153 office was best urgent care clinic I’ve ever been to. Have recommended to family and friends..” – T. B.| Hixson

“Very Impressive!! The diagnosis was accurate , the electronic prescription service quick , the Nurse practitioner and doctor both friendly and welcoming. My wait was very reasonable. Thank you” – W. M.| Cleveland

“The team at AFC/Doctors Express were genuinely concerned about my health and what was needed to help me feel better. Everyone was thoughtful and respectful. The call back to check on my status was very important to me because it reinforced I wasn’t just a dollar sign but someone they cared about. Keep up the good work!” – Sandra S.| Chattanooga

“Staff was SUPER friendly from the front desk to Jessi the Nurse Practitioner!!! I was in and out in no time plus they called in my prescription instead of writing it down and waiting it to be filled. Thanks for the outstanding care” – M. P.| Chattanooga

“Your service is greatly appreciated, I’m a frequent user of your clinc and highly recommend it….your staff of doctors, nurses & front desk staff are exceptional and are the best!”  O. F.| Hixson

“This was the best experience that I have ever had at a doctor’s office. I was so upset when I went there and the nurse calmed me down and even gave me a hug. The doctor was so nice and personable. I already recommended this place to my Mom.” Millicent H.| Chattanooga

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