Frequently Asked Questions | East TN Walk-in Clinics
Answers to our most frequently asked questions
What kind of medical treatment do you provide?
We specialize in fast and effective physician care, for most non-life threatening conditions due to illness or injury, as well as preventive care, travel medicine, and employers services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, vaccines, and more.
However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.
What's the difference between Urgent Care and Emergency Room?
Do you treat all ages?
Do I need to make an appointment?
How much does a typical visit cost?
For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, AFC Urgent Care will bill you for any balance still due.
The costs for our state of the art digital X-ray is additional, but we will always explain the cost before proceeding with any procedure so you can decide to move forward or not.
We have a standard discount for all of our rates for patients without medical insurance.
Can I get a discount?
Do you take my insurance?
If I have insurance, will I get a bill after my visit?
Can you do sports and camp physicals?
Do you do physicals?
Do you provide seasonal flu vaccinations?
I am going abroad. Do you offer travel immunizations?
Yes, please visit our Travel Medicine page to learn more about our Travel Medical Program.
How much do specific travel vaccines cost?
Do you treat allergies?
We provide treatments that can alleviate common allergy symptoms such as coughing, sneezing, itchy eyes, runny noses, etc. Also, we provide nebulizer treatments for when allergies trigger asthma.